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Discussion topic: Non return of hdmi cable charge

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This message was authored by Rustyoldnail This message was authored by: Rustyoldnail

Non return of hdmi cable charge

I'm about to return my Sky Q box but I don't have the original HDMI cable.  Will I get charged for this and if so how much????     I can send another HDMI cable instead which is a much better cable, would this be acceptable??

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This message was authored by fizzdisco This message was authored by: fizzdisco

Re: Non return of hdmi cable charge


@Rustyoldnail wrote:

I'm about to return my Sky Q box but I don't have the original HDMI cable.  Will I get charged for this and if so how much????     I can send another HDMI cable instead which is a much better cable, would this be acceptable??


Don't worry about the cable. It's only the box and remote they really care about. 

Make sure you keep the proof of postage. 

This message was authored by nigea99 This message was authored by: nigea99

Re: Non return of hdmi cable charge

Posted by a Superuser, not a Sky employee. Find out more

hi @Rustyoldnail 

 

I will be honest & say I have no idea

 

I would think sending a cable is better than sending none. 

 

I am sure that many people don't have the original cables to return. 

 

My personal guess is that they may find the overheads of charging for a missing cable   not actually worth it but I have no idea. 

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