This discussion topic is read only Discussion topic: No satellite signal

This message was authored by: Pam1982 · ‎05 Aug 2021

My sky was working fine this morning and no it's displaying no satellite signal, I've unplugged box tighten leads and replughed in and still nothing

This message was authored by: GD1 · ‎05 Aug 2021

@Pam1982 Do you have your own dish or are you on a communal dish?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Pam1982 · ‎05 Aug 2021

We have our own dish

This message was authored by: Pam1982 · ‎05 Aug 2021

We have our own dish.

This message was authored by: GD1 · ‎05 Aug 2021

@Pam1982 As you've done all the usual trouble shooting it looks like you need a sky engineer to visit https://www.sky.com/help/diagnostics/no-satellite-signal/sky-q-nss-standard

Follow the steps in the link, when you get to the end there should be an option to book an engineer.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This discussion topic is read only Discussion topic: No satellite signal

No satellite signal

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