This discussion topic is read only Discussion topic: No internet connection

This message was authored by: Asher97 · ‎05 Nov 2021

We received our WiFi box a couple weeks ago, however it was supposed to activate two days ago. Once it was set up, the internet light wasn't going green. We followed all the steps suggested on the Sky page, once we got to test connection we received an error message saying try again later. I have tried this 10/20 times. Tried messaging through WhatsApp and there was no reply once I sent a message they asked for. I can't get in contact with anyone to help, and it's needed for people working from home.

This message was authored by: Highlinder · ‎05 Nov 2021

@Asher97So you activation date was 2 days ago is this what you are saying?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: jamesn123 · ‎05 Nov 2021

@Asher97

I've flagged your post to Sky, look out for an email or message on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Greenfingers001 · ‎06 Nov 2021

Thanks for escalating this. We have now sent an invite to chat 🙂

This page has been archived

This discussion topic is read only Discussion topic: No internet connection

No internet connection

All Replies

Re: No internet connection

Re: No internet connection

Re: No internet connection

Was this discussion not helpful?

Search Sky Community

Start a new discussion