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This discussion topic is read only Discussion topic: No internet connection SE6

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This message was authored by: VickyVicky3

No internet connection SE6

I've been without the internet since 1pm today. Very frustrating and inconvenient as I'm working from home. A group of workers from GNS Communications were working on cables on my street over the weekend, leaving some cables exposed to the elements. So annoying!!

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This message was authored by: cookiemonsteruk

Re: No internet connection SE6

Posted by a Superuser, not a Sky employee. Find out more

@VickyVicky3 

 

Based upon Catford exchange there appears to have been outages from the morning

 

https://istheservicedown.co.uk/status/sky/2653516-catford-greater-london-england-united-kingdom

 

Give sky a call on 150 from your landline to notify them of your own issues

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: Highlinder

Re: No internet connection SE6

Posted by a Superuser, not a Sky employee. Find out more

@cookiemonsterukNotice now that updates on outages is no longer put up on the Twitter feed for Sky.

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This message was authored by: cookiemonsteruk

Re: No internet connection SE6

Posted by a Superuser, not a Sky employee. Find out more

@Highlinder 

 

Been a while since i saw anything re known issues let alone updates that i go straight to istheservicedown 

👍

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: Highlinder

Re: No internet connection SE6

Posted by a Superuser, not a Sky employee. Find out more

@cookiemonsterukHad an instance while I had an outage myself for a few hours in the early hours of the morning. But nothing as not even able to complete the broadband test.

 

Service status came back okay, but going around and around. But did come back after a few hours.

 

Getting more speed than it says I am supposed to get now.

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This message was authored by: cookiemonsteruk

Re: No internet connection SE6

Posted by a Superuser, not a Sky employee. Find out more

@Highlinder 

 

"Getting more speed than it says I am supposed to get now."

 

Interesting , not normally how outages work 😁 but hey guess you"re not complaining 👍

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: Highlinder

Re: No internet connection SE6

Posted by a Superuser, not a Sky employee. Find out more

@cookiemonsterukSince I am joined Sky my speed has gone up from at start of 55Mb to now hitting 71Mb, when I am supposed to get only up 69Mb. But looking at the checker we use I can get on a clean line up to 76Mb.

 

That 55Mb I had was from a high of 76Mb from 2012 up until I moved to Sky.

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This message was authored by: cookiemonsteruk

Re: No internet connection SE6

Posted by a Superuser, not a Sky employee. Find out more

@Highlinder 

 

Aye , the bt wholesale checker is a godsend. I can get 73Mbps max attainable.  However sky says 69Mbps . My dark days with sky was july when i went from 58Mbps to 43Mbps with mgals of 45Mbps.  OR called dlm reset put it up to 55Mbs and g.inp from 6db to 3db over a period of almost 2 months and i am sitting at 65Mbps 😁👌👍

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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