This discussion topic is read only This discussion topic has been answered Discussion topic: New contract

This message was authored by: Geordielad111 · ‎18 May 2021

Just noticed my contract is up. And sky have increased my payments. How do I contact them to discuss a new contract.

This message was authored by: TechmanagerMal · ‎18 May 2021

@Geordielad111 wrote:
Just noticed my contract is up. And sky have increased my payments. How do I contact them to discuss a new contract.

Click on "Need more help" at the bottom of this page
https://www.sky.com/help/home
If you have Sky Talk or Sky Mobile dial 150 for a free call to Sky.
When you call you will be asked if the call is to do with mobile say "No"
You will then be asked the nature of the call say " Technical "
You will then be asked for a mobile number, give the number but DO NOT hang up when it says to do so.
It will then ask "do you wish to hang up" say " No" you will then be put in the queue for an advisor.
I hope this helps.

Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.

This message was authored by: TechmanagerMal · ‎18 May 2021

@Geordielad111 wrote:
Just noticed my contract is up. And sky have increased my payments. How do I contact them to discuss a new contract.

Click on "Need more help" at the bottom of this page
https://www.sky.com/help/home
If you have Sky Talk or Sky Mobile dial 150 for a free call to Sky.
When you call you will be asked if the call is to do with mobile say "No"
You will then be asked the nature of the call say " Technical "
You will then be asked for a mobile number, give the number but DO NOT hang up when it says to do so.
It will then ask "do you wish to hang up" say " No" you will then be put in the queue for an advisor.
I hope this helps.

Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.

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