New Update is now out.

[GD1]

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@dogmatic6 wrote:

@GD1 

I don't want to get too excited but I've not had one slowdown/speedup picture glitch on the puck since the update. Think this is the longest it's went without a glitch since I got it lol.

seems more responsive too when changing channels etc and in general but let's see how it goes. 

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The test will be with Live UHD Sport 🙂

[Stu+and+Rachel]

Yay Atmos on Netflix now! Picture looks a lot brighter too 

[jasensteve]

@dogmatic6 

same here with puck but had a couple of sound drop outs

[Dave+r+robbo]

Please help I get this after unplugging then plugging back in while holding the power button as suggested can't get the puck back now 

 

[Essex+Guy]

Watched live BBC 1 and Itv and itv hub so far and not had a single video glitch yet! I think they've fixed it! 

[Chrisee]

@Dave+r+robbo thst is recoverable press 4 & 6 on the glass remote for 15 seconds then release at which point the screen should tell you to press 1&3 together again allow for 15 seconds which is far longer than most people think I used a watch to time it. Thst should repair the remote with the unit.

[Jayboy1990]

@Essex+Guy  I would say test for slightly longer. Remember that post update the system has rebooted therefore clearing caches etc. 

[Dave+r+robbo]

Nope that's not working oh heck

[Dave+r+robbo]

Got no light on the puck at all

[RedJen1980]

@Dave+Robbo try unplugging the power and hold down the puck power button for 20 secs whilst plugging power back in

usually gets a red / yellow flashing light that forces a reset and update

[Deedee36]

Anyone else now having a problem with watching something on glass tv them going to another room to continue it and you have to start it from the start again??

[Cometleeds]

I can confirm that the new software is out version No. QS002.08.0P to get it to update switched off at the mains for thirty seconds the red light flashed on of for a couple of minutes then went into setting  clicked set-up (next to old software version ) got a message saying new software is available after you put the tv into standby so switched it off for thirty seconds and after a couple minutes set restarted set now working with the new software.

just need to check what has changed .

@Deedee36 

[PaulB1969]

Do a refresh apps , seems to pull the update. 
once it says the update is successful, put the set in standby for about a minute. 
update should start , red light pulses a bit. 
done when light stays red. 

[GD1]

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@RedJen1980 wrote:

@Dave+Robbo try unplugging the power and hold down the puck power button for 20 secs whilst plugging power back in

usually gets a red / yellow flashing light that forces a reset and update

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That usually works, you may need to activate the puck again within your Glass Account.

[Miklos]

@Dave+r+robbo connect it to the WIRED network - use an ethernet cable connected to the router...