New Update is now out.

[Duncanh454]

I've not seen any speed up of picture on Puck since update, this was happening regularly, but nothing so far, finger crossed 🤞 it's sorted.

[jbigtelly]

I had been trying to watch the football via a puck on Prime , Sped up , Slowed down had to switch to my TV app which worked flawlessly. Saw this thread did as suggested refreshed apps then rebooted and had updated. Popped prime on and not a single glitch as yet. Hopefully sorted as think am outside the 30 days so was stuck with it.

[Dave+r+robbo]

I went and had a cuppa tea.

went back and plugged the Ethernet cable in again and up popped the software update screen I let it do its thing then I had to add the puck to the account again.

new one in the post now so a good one

is going back.

I had no light on the puck until it had installed the update so don't worry if you don't see one.

hope it works for you.

[Sky-by-night]

---

@Dave+r+robbo wrote:

I went and had a cuppa tea.

went back and plugged the Ethernet cable in again and up popped the software update screen I let it do its thing then I had to add the puck to the account again.

new one in the post now so a good one

is going back.

I had no light on the puck until it had installed the update so don't worry if you don't see one.

hope it works for you.

@Dave+r+robbo many thanks, I'll give it another try later after I've had a stiff drink!!

[willecoyote]

Update happened automatically when glass was on standby around 6.30. Been watching repair shop and I'm a celebrity tonight and getting stuttering, blue screens and glitching every few seconds. This is on the TV. I don't have a puck.

I'm very worried that the update has made things worse! Prior to this things were working ok generally...

Has anyone else experienced this deterioration?

On the bright side I do think the picture is improved?

[AJM1972]

Mine's updated now. Observations thus far:

I pressed the power button on the remote AND THE TV CAME ON!

Seems to startup from standby a little quicker. 

Bass boost and Enhance Speech Quality settings now survive a power cycle. 
Bass does seem a little better, watching Universe with Brian Cox. Doesn't make Cox any less irritating though. 
Incidentally, no information appears next to 'remote control firmware version', and never has. 

[Collo64]

Since update itv don't let me restart it back to the start but the other channels do 

is it because I'm recording it in my playlist?

[Jayboy1990]

@Collo64  Is it showing the correct regional news at 10:30pm? Mine is showing wrong region so wandering if that's why it's broke, it's annoying though!

[Collo64]

Mines the correct region 

[SDR]

ReSet all picture settings back, set picture to Auto.

Watched Portrait Artist of the Year in UHD HDR what a difference from last week. Great out of box picture 

[Collo64]

No it's the wrong region now lol

[Jayboy1990]

@Collo64  This I believe is the cause of todays itv restart issues, Iv been on a tour of the uk from my sofa with region changes today 😂 

[mally+01]

@willecoyote 

Itv on mine keep on freezing  since the update.

[Collo64]

@Jayboy1990 lol it's been alright up till now I was on the proper region

[Anonymous]

@Jayboy1990 been out for about an hour or so just come in walked past the TV and the motion sensor is now working, displays the suggestions to watch 😀 just as it did when it was delivered.