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Discussion topic: New Sky Glass Firmware QS010.006.00P

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This message was authored by Joe-Bow This message was authored by: Joe-Bow

Re: New Sky Glass Firmware QS010.006.00P

Posted by a Superuser, not a Sky employee. Find out more

@Paul+Boland   I've had q10 for a while with no issues.  The app eventually times out with a  message that alludes to an issue with the app authentication, so more than likely an issue at the All4 end currently.

This message was authored by Anonymous This message was authored by: Anonymous

Re: New Sky Glass Firmware QS010.006.00P

@Jporch316 2 before, at least I will know when QS011 will arrive 🤣 and oh oh 7 for those days.

@GordonTGopher - great response 😃 everyone will know that the next update will be around the corner once I have the update.

This message was authored by Kevjs This message was authored by: Kevjs

Re: New Sky Glass Firmware QS010.006.00P

Got the update on a puck this morning, refused to go into 4K mode saying my LG TV doesn't support Ultra HD (has been defaulting to 1080 on boot for months).

 

20220910_064331.jpg

Got this fixed by doing the following 

 

TV Remote 

 

  • Press Settings button
  • Select All Settings
  • Select General
  • Select HDMI ULTRA HD Deep Colour
  • Highlight HDMI 2 and toggle on
  • Press Exit

Sky Glass Remote 

  • Press Power to put it asleep
  • Wait until the "No signal is detected" message and the wallpaper appear
  • Press Home to wake it up
  • Press Down many times and select Settings
  • Select Picture
  • Select Picture resolution
  • Select 2160p UHD
  • Confirm
  • Press Home

Sorted.

 

You still have to go through the Sky Glass steps every time you bring the puck out of standby though 😭

 

 

 

 

 

 

This message was authored by skillwill This message was authored by: skillwill

Re: New Sky Glass Firmware QS010.006.00P

Loosely related but does anyone know, when you go to the Update sections of settings and there's also an option to "Refresh" the apps on your Sky Glass... when you press this and carry on watching the TV does the "refreshing" continue in the background? 

This message was authored by Joe-Bow This message was authored by: Joe-Bow

Re: New Sky Glass Firmware QS010.006.00P

Posted by a Superuser, not a Sky employee. Find out more

@skillwill  Yes it does.

 

This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: New Sky Glass Firmware QS010.006.00P

Posted by a Superuser, not a Sky employee. Find out more

@skillwill wrote:

Loosely related but does anyone know, when you go to the Update sections of settings and there's also an option to "Refresh" the apps on your Sky Glass... when you press this and carry on watching the TV does the "refreshing" continue in the background? 


Yes like Sky Q it will download any app updates in the background while you do other things.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
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