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This message was authored by: R+orton

Need to speak to some one

Hi need to talk to some one about my bank card l can not use it as l had q letter yesday and it about someone is trying to get into my account so it was of the frud team so l had to cut up my bank card so l just waiting on a bank card so please do not try and get any money out there because my card as been cancelled so sorry about this has caused l will ring 


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This message was authored by: SKY1992bf Answer

Re: Need to speak to some one

Posted by a Superuser, not a Sky employee. Find out more

@R+orton  If you pay via direct debit then cards have no bearing on payment as they use your account number and sort code and not the long card number so payment will be taken as normal 

 

if you pay via debit/credit card you'll have to phone sky directly before your payment due date or you risk having services restricted 

 

please note your not talking directly with Sky this is a customer helps customer forum only with no account access 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: SKY1992bf Answer

Re: Need to speak to some one

Posted by a Superuser, not a Sky employee. Find out more

@R+orton  If you pay via direct debit then cards have no bearing on payment as they use your account number and sort code and not the long card number so payment will be taken as normal 

 

if you pay via debit/credit card you'll have to phone sky directly before your payment due date or you risk having services restricted 

 

please note your not talking directly with Sky this is a customer helps customer forum only with no account access 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

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