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Discussion topic: My sky planner is not working

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Galway+golf+club
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My sky planner is not working

‎27 Apr 2021 01:36 PM

My sky planner is not recording 

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Mark39
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Re: My sky planner is not working

‎27 Apr 2021 01:41 PM

Posted by a Superuser, not a Sky employee. Find out more

More information will help us. Have you restarted your Sky box by turning off at the plug for 4 minutes? What happens when you try to record? Error message? Can you watch existing recordings?

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Annie+UK
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Re: My sky planner is not working

‎27 Apr 2021 01:41 PM

Posted by a Superuser, not a Sky employee. Find out more

Try a planner rebuild, Instructions can be found in my FAQ

If you get the error message diskless mode then the explanation can be found in my FAQ also

Note: This procedure will resolve many non-planner related issues as it does a safe reboot of the Sky box
Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
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