Archive
0

Discussion topic: My sky planner is not working

Reply
Galway+golf+club
What's this?
This message was authored by Galway+golf+club This message was authored by: Galway+golf+club

My sky planner is not working

‎27 Apr 2021 01:36 PM

My sky planner is not recording 

Report post
Post 1 of 3
1,734 Views
Reply
0 Likes
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Mark39
What's this?
Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: My sky planner is not working

‎27 Apr 2021 01:41 PM

Posted by a Superuser, not a Sky employee. Find out more

More information will help us. Have you restarted your Sky box by turning off at the plug for 4 minutes? What happens when you try to record? Error message? Can you watch existing recordings?

Report post
Post 2 of 3
1,731 Views
Reply
0 Likes
Annie+UK
What's this?
Superuser
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My sky planner is not working

‎27 Apr 2021 01:41 PM

Posted by a Superuser, not a Sky employee. Find out more

Try a planner rebuild, Instructions can be found in my FAQ

If you get the error message diskless mode then the explanation can be found in my FAQ also

Note: This procedure will resolve many non-planner related issues as it does a safe reboot of the Sky box
Annie ( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ
Report post
Post 3 of 3
1,730 Views
Reply
0 Likes
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

New Discussion