Discussion topic: My bill

This message was authored by: Nthomas93 · ‎02 Jul 2022

I need help with this? Do I owe them money? Or do they owe me money?
Bills been looking like this for last 6 weeks,

thanks

This message was authored by: Daniel0210 · ‎02 Jul 2022

Your image was rejected as it shows your account number. Feel free to block that out and resend it.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Nthomas93 · ‎02 Jul 2022

Thanks

This message was authored by: Nthomas93 · ‎02 Jul 2022

This message was authored by: caesarome · ‎02 Jul 2022

You are £380 in credit meaning that if you want to you can call Sky and ask for them to refund this to you. Your bills will be paid via this credit if you leave it as it so after the bill has been taken from it you will have £325.25 of credit left to pay your future bills.

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This message was authored by: Mark39 · ‎02 Jul 2022

@Nthomas93 just a word of caution: if your credit balance is the result of compensation for broadband or phone problems, Sky won't be able to refund it to your bank. But it,can still be used to reduce or negate future,Sky bills until it has been used up.

This message was authored by: Nthomas93 · ‎02 Jul 2022

Ok thank you for the help

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Discussion topic: My bill

My bill

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