My bill is way to high answer is about to increase

[Amylynn]

My bill is currently at £114 a month it has just been going up and up and as a member of the sky community for such a long time you'd think we would get more loyalty points or something rather than the bill increases. We don't feel like we are getting value for money and as are supposed to be getting superfast broadband and its virtually non existent upstairs. Do we need a booster?

we need some help with these payments we cannot pay this each month and are looking at switching to another provider. 

We wanted to keep the sky hd sports package but we never watch the box sets so do not want to be payoing for this. Cannot ammend our package online and every time i go to call cannot get through or on hold. Frustrating. 

[GD1]

@Amylynn  To discuss your packages you will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.


If you don't see the Contact options on the link above make sure java script is enabled on your browser.