Sky glass refund

[Ryanm93]

I ordered sky glass a week ago. This was then cancelled same day from skys end not sure why. I payed upfront for the tv £849. I have had emails come through to say that the tv subscriptions have been cancelled but no information on when the refund of £849 will be sent back over. 

[GD1]

@Ryanm93  I would give Sky a call.  You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.