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Discussion topic: Moving
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Message posted on 29 Nov 2021 06:10 PM
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Moving
I'm moving house this Saturday and need to cancel account
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Message posted on 29 Nov 2021 06:14 PM
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Re: Moving
@Cumiskeys1 If you aren't taking Sky with you through a home move you'll have to contact Sky giving 31 days notice. You can’t cancel all or part of your subscription via the forum. You can ring or use the messenger service. This link will help you https://www.sky.com/cancel
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 29 Nov 2021 07:19 PM
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Re: Moving
You have left it a bit late to cancel as you have to give Sky 31 days notice to cancel the TV service is you are not planning on having Sky installed at your new property. The other option would be to use Sky's home move service if you do want it but again you might have left it a bit late to book the home move.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 29 Nov 2021 10:25 PM
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Re: Moving
@Cumiskeys1 Sky would need 31 days notice to cancel, assuming you are not contracted. I'd give them a call, sooner than later. If you are leaving you may need to return equipment ( don't leave it at the home you are leaving) !
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