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Discussion topic: Moving TV to different wall
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Message posted on 29 Aug 2021 10:33 AM
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Moving TV to different wall
Hey, I have moved my TV on the a different wall from where my cables are. What is the easiest & tidiest way to move my cables across to the other side?
Would a sky engineer come out & do this for me, obviously at a cost I know?
also if I want to take the Sky Q box out of the living room & move it to the bedroom do I need to get an engineer to come & move that too?
technology isn't really my thing & little things like this gets me stressed out.
#help
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Message posted on 29 Aug 2021 10:34 AM - last edited: 29 Aug 2021 10:36 AM
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Re: Moving TV to different wall
@Embo67 Yes you will most likelly need to call Sky to move your box to another room as it means rerouting or adding new satellite cable.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 29 Aug 2021 10:36 AM
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Re: Moving TV to different wall
@Embo67Main Q boxes need the satellite lead from the dish moved Sky will do it for about £65 or get an independent installer.
Mini boxes you can move yourself
Message posted on 29 Aug 2021 10:55 AM
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Re: Moving TV to different wall
Thanks so much. I did buy extra cable to run it round the skirtings but I would rather they could move the dish/cable so it's less mess. Will try call them tomorrow & get this booked in.
Thanks again
Message posted on 29 Aug 2021 11:17 AM
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Re: Moving TV to different wall
@Embo67 Sky can move the cables if its an external wall but if its internal one they will pin the cable round the room.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 29 Aug 2021 12:19 PM
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Re: Moving TV to different wall
but I would rather they could move the dish/cable
Bear in mind the dish needs to point at the satellite. I don't imagine the dish can be moved.
Message posted on 29 Aug 2021 12:58 PM
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Re: Moving TV to different wall
@Rhonny wrote:but I would rather they could move the dish/cable
Bear in mind the dish needs to point at the satellite. I don't imagine the dish can be moved.
I would say that, in many cases, a Sky dish could be moved and still point towards the satellite, even if its just at the other end of the same wall...
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Message posted on 29 Aug 2021 01:11 PM
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Re: Moving TV to different wall
@Embo67If you want complete control of how the cable is run you would be better using an independent aerial installer (get a quote first) there is also more chance of a dish move if you want it to another suitable position. I bet the Sky installer would say the dish is in the only position it would work from. (may be true)
Message posted on 30 Aug 2021 12:21 PM
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Re: Moving TV to different wall
I am afraid my wife does not like the new position! I am sorry. The cables are still in place, so would be very grateful if an engineer could move the TV back.
Message posted on 30 Aug 2021 12:26 PM - last edited: 30 Aug 2021 12:27 PM
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Re: Moving TV to different wall
@d.vevers You can't request an engineer through a public forum as we are all customers here, you will need to contact Sky as you did before to book & pay for an engineer.
They won't actually move the TV, that is up to you to do yourself.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 30 Aug 2021 12:26 PM
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Re: Moving TV to different wall
Unfortunately this is a customer forum and not Sky so all you can do is to phone them.
They are taking calls but try to discourage people from phoning so ignore all the warnings. If you have to say anything say "technical" that usually works.
It will probably cost you £65 or get an independent installer, although other cables may be in place only two will work and they will need to be changed over in the dish.
Message posted on 30 Aug 2021 12:26 PM - last edited: 30 Aug 2021 12:29 PM
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Re: Moving TV to different wall
edit: post deleted as same answer just provided.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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