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Discussion topic: Mislaid viewing card what can I do?

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This message was authored by Vince+Barker This message was authored by: Vince+Barker

Mislaid viewing card what can I do?

How do I get a new one?

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This message was authored by GD1 This message was authored by: GD1

Re: Mislaid viewing card what can I do?

Posted by a Superuser, not a Sky employee. Find out more

@Vince+Barker wrote:

How do I get a new one?


How can you mislay a viewing card it's meant to be in the box.   In any case you would need to call Sky for a replacement

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by lettice This message was authored by: lettice

Re: Mislaid viewing card what can I do?

Posted by a Superuser, not a Sky employee. Find out more

As mentioned above.
You will need to call Sky for obtaining a new or mislaid card.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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