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This discussion topic is read only Discussion topic: Main Box disconnects from internet constantly

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This message was authored by: Brad5000

Main Box disconnects from internet constantly

Hi,

 

My sky q has been playing up now for months. Ive had an engineer round who said I needed a booster, booster installed, problem fine for 24hours then back again. I spoke to a nice customer service lady named lauren on the phone for 2hours who ran through all sorts of things to try to resolve it, most of what Ive already tried and nothing has worked. Nothing has changed in terms of my internet, amount of mirrors i have in the house etc etc. You can sit and watch the main box settings disconnect and reconnect constantly throughout the day. Please god someone help as I cant watch any mini boxes of an evening at all. Thanks in advance

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This message was authored by: Greenfingers001

Re: Main Box disconnects from internet constantly

Sky community messaging

 

spoke with @Brad5000 checked mesh network and raised off to the egineers as all troubleshooting previously been done

 

Thanks for reachig out to Sky community

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