0

This discussion topic is read only Discussion topic: Lost Girl series no longer available

Reply
This message was authored by: jse77

Lost Girl series no longer available

I have been watching Lost Girl and got as far as Season 3 Episode 8 and yesterday it is no longer available.  Is there a warning for this happening? When will it be back?

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by: caesarome

Re: Lost Girl series no longer available

Posted by a Superuser, not a Sky employee. Find out more

There is a 30 day countdown if you have Sky Q or if it is a Sky+ box you have then you can see the expiry date prior to downloading. This link explains more on this:

 

https://helpforum.sky.com/t5/How-to/On-Demand-expiry-amp-deletion-dates/ba-p/2658392

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: LGUser

Re: Lost Girl series no longer available


@jse77 wrote:

I have been watching Lost Girl and got as far as Season 3 Episode 8 and yesterday it is no longer available.  Is there a warning for this happening? When will it be back?


I do not know when Lost Girl will be back.

 

But, there is a way for you to prevent this sort of thing from hsppening again. Use the Sky+ app on your iPhone or Android phone and look up the program you want to watch. Have a look to see the expiration date from On Demand. You'll have to look at each season as they dates can be different. That way you'll know when each season is due to leave Sky.

This message was authored by: Clive13

Re: Lost Girl series no longer available

I'm the same - I was on Series 3 Episode 10 and had the whole thing in my recordings. But they've just disappeared.

I wonder if it's available on Virgin? I've been considering a change.

This message was authored by: fizzdisco

Re: Lost Girl series no longer available

Lost Girl seasons 1-5 appears to presently only be available via iTunes, Rakuten and Amazon Prime Video, but at a cost. 

Amazon Prime Video appears to be cheapest - £9.99 maximum per season. 

This message was authored by: LGUser

Re: Lost Girl series no longer available


@Clive13 wrote:

I'm the same - I was on Series 3 Episode 10 and had the whole thing in my recordings. But they've just disappeared.

I wonder if it's available on Virgin? I've been considering a change.


You cannot blame Sky for your not noticing the expiry date. Even though Sky Q does not show the expiry date when it's more then 30 days out. But it does show the expiry date when it's 30 days or less. So you should have seen it when playing any episode that was due to expire 30 days or less.

 

As for Virgin Media, Lost Girl is also not available.

This message was authored by: LGUser

Re: Lost Girl series no longer available

There are two ways to check for the expiry dates of downloads on Sky Q. On Sky+/HD, you can see the expiry date on the box no matter the date.

1. If you have Multiscreen and Sky Go for Windows or OSX, you can use Sky Go to connect to the box and have a look at the Recordings section and look at each download to see when it expires. Some downloads do not have an expiry date.

2. Read the following thread and follow the directions and you can have yor list in a speadsheet. https://helpforum.sky.com/t5/Sky-Q/Sort-Recordings-by-Expiry-Date/m-p/3962043#M502884

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply