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This discussion topic is read only Discussion topic: Lagging whilst on xbox

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Message posted on ‎12 Jun 2021 02:40 PM

Lagging whilst on xbox

Internet Lagging whilst on xbox

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Message posted on ‎12 Jun 2021 03:19 PM

Re: Lagging whilst on xbox

Posted by a Superuser, not a Sky employee. Find out more

@charliegreyhound  If you want the forums help we need more info from you.

 

How are you connecting? Wifi, Ethernet?  

 

Post your router stats also https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717

 

This will help identify any speed issues

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎12 Jun 2021 03:44 PM

Re: Lagging whilst on xbox

@charliegreyhound Need a little bit more detail than that...

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Zen Superfast (FTTC), Fritzbox 7530, Sky Q 2TB UHD v3 (x1), Sky Q Mini (x2), Alienware Area 51-M, Panasonic TX-65HZ1000B, Denon AVR-X6300H, B&W CM8 S2, B&W CM1 S2 (x2), B&W CM Centre S2, REL S3 SHO (x2), Panasonic TX-P42G30B, Monitor Audio RS6, Marantz PM7001 KI, Denon HEOS 1 HS2 (x2), B&W P7, iPad Pro 12.9" (5th Gen), iPhone 14 Pro Max, iPad Mini 6 (work)

** No - I have nothing to do with Sky **
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This message was authored by: charliegreyhound

Message posted on ‎12 Jun 2021 03:47 PM

Re: Lagging whilst on xbox

Yes I'm trying to log  on to get the router settings but it won't accept the username & password so it can't be my sky log in details 

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Message posted on ‎12 Jun 2021 03:49 PM

Re: Lagging whilst on xbox

@charliegreyhound Depending on which router you have the username is always "admin" but password is either "sky" or if its the latest upright router (SR203) it is your WiFi SSID password👍

----------------------------------------------------------------------------------------------------------------------------------------------
Zen Superfast (FTTC), Fritzbox 7530, Sky Q 2TB UHD v3 (x1), Sky Q Mini (x2), Alienware Area 51-M, Panasonic TX-65HZ1000B, Denon AVR-X6300H, B&W CM8 S2, B&W CM1 S2 (x2), B&W CM Centre S2, REL S3 SHO (x2), Panasonic TX-P42G30B, Monitor Audio RS6, Marantz PM7001 KI, Denon HEOS 1 HS2 (x2), B&W P7, iPad Pro 12.9" (5th Gen), iPhone 14 Pro Max, iPad Mini 6 (work)

** No - I have nothing to do with Sky **
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Message posted on ‎12 Jun 2021 03:53 PM

Re: Lagging whilst on xbox

397D4F84-4F31-4109-B270-9130F88610E4.png

 

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Message posted on ‎12 Jun 2021 03:55 PM

Re: Lagging whilst on xbox

96BEA7FB-A505-4D7F-9D0C-13B19987B429.png

 

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Message posted on ‎12 Jun 2021 04:09 PM

Re: Lagging whilst on xbox

BCDCDD8E-580E-40F9-9825-DA8BEEAEBBBF.png

 

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Message posted on ‎12 Jun 2021 04:10 PM

Re: Lagging whilst on xbox

Posted by a Superuser, not a Sky employee. Find out more

@charliegreyhound  You need to allow the pictures to be moderated

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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