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Discussion topic: Keep loosing picture on BBC 1 and sound on Alibi is poor

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Royston1031
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Keep loosing picture on BBC 1 and sound on Alibi is poor

‎24 Dec 2021 06:28 AM

Has anyone having trouble with sound on Alibi, also BBC1 channel having technical problems 

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Chrisee
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Re: Keep loosing picture on BBC 1 and sound on Alibi is poor

‎24 Dec 2021 07:36 AM

Posted by a Superuser, not a Sky employee. Find out more

@Royston1031 where you have issues with a channel email the details to Sky Viewer relations at viewerR@sky.uk giving details of the programme name, the date and time, and the channel. For BBC1 give the regional variation you are watching as there are multiple streams.

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Keep loosing picture on BBC 1 and sound on Alibi is poor

‎24 Dec 2021 07:36 AM

Posted by a Superuser, not a Sky employee. Find out more

@Royston1031 where you have issues with a channel email the details to Sky Viewer relations at viewerR@sky.uk giving details of the programme name, the date and time, and the channel. For BBC1 give the regional variation you are watching as there are multiple streams.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Reverie
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Re: Keep loosing picture on BBC 1 and sound on Alibi is poor

‎25 Dec 2021 01:45 AM

Yes I noticed sound interference on the Alibi channel.  Just started in the last few days.

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Royston1031
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Re: Keep loosing picture on BBC 1 and sound on Alibi is poor

‎25 Dec 2021 11:14 AM

Yes I get a great perfect picture it's the sound

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