Keep getting charged for hd even though I cancelled it

[angela33]

I have had sky q for a few months and noticed that I was getting charged for hd I called and cancelled and have looked at my bill and have noticed I am still getting charged for hd on my bill again 

[PandJ2020]

You normally have to give 31 days to cancel - depending on the timing you could still be billed for it (bills are generated 2 weeks before billing date).  If so, the next bill will generate the necessary credit to the day it was cancelled.

[TechmanagerMal]

---

@angela33 wrote:

I have had sky q for a few months and noticed that I was getting charged for hd I called and cancelled and have looked at my bill and have noticed I am still getting charged for hd on my bill again 

---

• Have you checked future bills here - Sky Bill | Sky.com