Itv hub signing out

[Mark-Br]

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@Ravilious wrote:

I was looking for a solution to what appears to be the same problem: ITV Hub is signing out of my account everytime I switch to another channel/app. However, I'm not using a Sky Glass TV, but a new, just out of the box, Samsung.  I thought it might be helpful to you to know that your problem might not be a Sky Glass issue, but an ITV Hub one.

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The info that you've all shared in this thread has been passed on, but I suspect you've worked out the root cause. 🙂

[Deedee36]

Same problem for me on puck with qs003 software 

[Jayboy1990]

I don't know the technical reasons why apps need us to sign in when we are already logged into a sky service! 

Seems bonkers to need more logins. 

[Jayboy1990 · Accepted solution]

Just received email from ITV 

ITS FIXED. 

they said it was a sign in loop that has been fixed. 

could others test and report back please. 

Thanks

[BigBob65]

@Jayboy1990 

Yes mine's working again!! Cheers

[Jayboy1990]

@BigBob65  Good, the work Iv put in over the last 24 hours to get ITV on the case has worked and tbf ITV have done an amazing job at getting it fixed so quickly. 

[PETSTA24]

It's still doing it , I am getting really annoyed with all these problems sort it out sky or give me rebate !!!!!

[PETSTA24]

It's not fixed. Itv hub is a joke .Fed up with this. I want a rebate 

[Ravilious]

My experience: the problem was fixed by ITV on the 4th and all was well until last night when there was a network failure that resulted in the loss of service to, at least, ITV Hub and BBC iPlayer. Both those apps are now available again and I needed to sign-in to ITV Hub after last night's outage, but the persistent sign-in problem from last week has not returned.

[McAdamshead]

My itv hub keeps signing out every day. For about a week now. It's getting annoying now and it's been reset and everything. Also after adverts it says not working try again, i press yes and programme starts from beginning. Itv hub is a joke! 

[Becki+Boo]

Mine does it all the time too 🤬 sky glass! Has anyone found a solution??

[Caz1967]

Hi my ITV hub keep signing me out after a few days. 

Can anyone help with this. 

[Tel1960]

Still happening, yesterday and today

[PETSTA24]

Still happening to me as of yesterday