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16 Oct 2022 07:43 PM
I've received an email from sky telling me to make sure I've enough money in my account to pay my bill as last month's wasn't paid. I pay direct debit and money is always there and taken !! They say I may be charged late payment fee !! What's this a scam or there mistake , as far as I can see I'm up to date !!
16 Oct 2022 07:54 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jennifer+2003 wrote:
I've received an email from sky telling me to make sure I've enough money in my account to pay my bill as last month's wasn't paid
Was last month bill paid, what does your online bill show here:
https://www.sky.com/manage/bill/
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16 Oct 2022 07:50 PM
Posted by a Superuser, not a Sky employee. Find out more@Jennifer+2003 A scam email would have a link for you to follow, did this email have one?
16 Oct 2022 07:54 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jennifer+2003 wrote:
I've received an email from sky telling me to make sure I've enough money in my account to pay my bill as last month's wasn't paid
Was last month bill paid, what does your online bill show here:
https://www.sky.com/manage/bill/
16 Oct 2022 08:09 PM
My bill is paid by direct debit and due on the 17th , why I've got mail say I'll be charged I don't understand .
There is a link to my sky but don't like to keep going on these links as end up with people wanting money! Never know what's safe anymore .
16 Oct 2022 08:19 PM
Posted by a Superuser, not a Sky employee. Find out moreThe link I posted once you are logged in will take you right to your bill where you can check to see if last months was paid.
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