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Discussion topic: I would like to take off the HD from my package to make it more affordable for me please

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This message was authored by KRYSTAL1988 This message was authored by: KRYSTAL1988

I would like to take off the HD from my package to make it more affordable for me please

I would like to cancel the HD on my package please to make my monthly payment lower,  thanks 😊 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I would like to take off the HD from my package to make it more affordable for me please

Posted by a Superuser, not a Sky employee. Find out more

@KRYSTAL1988 
You need to contact Sky to cancel all or part of your TV package and give the required notice. This link should help https://www.sky.com/help/articles/cancel-sky-tv 
In the UK it should include a Message Us option between 0900-1930.
Be aware you probably won’t be able to cancel your TV contract if you are still in a minimum term deal.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: I would like to take off the HD from my package to make it more affordable for me please


@KRYSTAL1988 wrote:

I would like to cancel the HD on my package please to make my monthly payment lower,  thanks 😊 


  • I would try using the SD option for a while you may find the resolution unacceptable.
  • Remember you will only receive Netflix standard if you have it, ie on one device in SD and you need HD with Ultra HD to view in HDR. 
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



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