This discussion topic is read only Discussion topic: I would like to return my broadband, because internet isn't working month already.

This message was authored by: Samantaa · ‎31 Jul 2021

I got my broadband on 1 of July. And since then I don't have Internet. For what I paying 44 pounds a month, just for the broadband router. So I would like to send it back.

Communication with sky is 0

This message was authored by: Rhonny · ‎31 Jul 2021

@Samantaa

Communication with sky is 0

How are they going to know if you don't tell them?

This message was authored by: Samantaa · ‎31 Jul 2021

I called them said its not working. They said gona send the ingenier.

This message was authored by: brianholt · ‎31 Jul 2021

@Samantaa in which case they are communicating with you to resolve the issue by sending an engineer.

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Like you I am a fellow customer trying to help so please provide as much info as possible
Sky Q : Sky Gigafast : Sky Talk Anytime : Panasonic JZ2000 OLED

This message was authored by: Chrisee · ‎31 Jul 2021

@Samantaa if you have an issue with your line then changing ISPs is not going to help as they almost all use the same Openreach line as Sky. Now you have reported the fault it should get fixed if it doesn't then you will be compensated. See Customer Auto-Compensation | Sky Help | Sky.com

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This discussion topic is read only Discussion topic: I would like to return my broadband, because internet isn't working month already.

I would like to return my broadband, because internet isn't working month already.

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Re: I would like to return my broadband, because internet isn't working month already.

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