To login on your Sky Q set top box, do the following.
- Select discovery+ in the app section of Sky Q
- Press the blue Login button
- On a smartphone, tablet or PC go to www.discoveryplus.co.uk/tv
- Login to your discovery+ account
- You will then be taken to a page on your smartphone, tablet or PC that will ask you to enter a 6-digit code. This code will be displayed on your Sky set top box
- Once you have entered the code it will confirm whether or not the code has been accepted. Each code is refreshed after 5 minutes, so if you enter the code incorrectly or take longer than 5 minutes to enter the code, you will get a new code
- When the code has been successfully entered, the screen on your Sky set top box will automatically refresh and take you into the discovery+ app
- Enjoy using your discovery+ account on Sky Q!
To create an account through your Sky Q set top box, do the following.
- Select discovery+ in the app section of Sky Q
- Press the grey Sign Up button
- A page explaining how to redeem your exclusive Sky offer will be displayed
- Exit the app by pressing the Home button or the dismiss button on your Sky remote
- If you have a voice enabled remote, please say “Get Discovery Plus”. Alternatively, navigate to the promo rail in the Apps menu and select discovery+
- Select Upgrade Now to continue the signing up process
- The next two pages will provide more information about signing up to discovery+ through Sky Q and their exclusive offer. Press Continue on both pages
- A review of your order page will appear showing you that you will not be charged for the next 12 months and showing the cost to your outstanding subscription to Sky Q
- Select Check Out to continue
- Next enter your 4-digit Sky pin
- Once you have successfully entered your pin, you will be taken to the activation screen. Here you can either scan the QR code on a smartphone or tablet and you will be taken to the website or you can go directly to sky.com/discoveryplusactivate on a smartphone, tablet or PC
- Login to your Sky account
- Before continuing, restart the discovery+ app on your Sky Q box and press Continue with Sky Activation
- Next a page will appear on your Sky Q box with a 6-digit pairing code. On your smartphone, tablet or PC you can now press Continue.
- Fill out your details to create a discovery+ account
- Once you have completed that it is time to enter the 6-digit pairing code. When this has been accepted the app on your Sky Q box will refresh and you will be in the app
- You can now enjoy your new discovery+ account on you Sky Q set top box.
If you do not know your Sky ID, please contact Sky customer service at https://www.sky.com/help/articles/contacting-sky
How do I log in on my Sky Q minibox?You will need to log in to each minibox separately.
- Open the discovery+ app from the apps area
- Select ‘Login’
- Follow the above instructions to pair their device on the login screen
- App will auto-login once device is paired
I already pay for Sky Q, will I have to pay for discovery+ too?
You will need to register a discovery+ account and is separate to your account with Sky. If you are a Sky Q customer, you can watch discovery+ for 12 months at no extra cost.
Why can’t I watch live channels on the discovery+ app on my Sky Q set top box?
Unfortunately, you will not be able to watch live channels via the discovery+ app on your Sky Q box. However, you can access all discovery+ live and on demand channels by downloading the discovery+ app from one of the app stores to your mobile, tablet or smart TV, or watch online at www.discoveryplus.co.uk.
How many other devices can I use while I am watching discovery+ on Sky Q?
You can watch discovery+ programmes on up the three devices at a time.
How do I watch on the Sky minibox?
You can enjoy discovery+ on your minibox in another room. Just go the the app section on Sky Q and select discovery+
Am I tied into a my Sky subscription if I take out a discovery+ subscription with SkyQ?
Signing up for discovery+ through Sky Q does not extend or impact your Sky contract, however if you leave Sky, then you will lose access to discovery+ and would have to re-sign up directly for discovery+ at discoveryplus.co.uk/myaccount/products to purchase a subscription or register for a free discovery+ account.