I purchased Sky broadband and TV package

[salmajay]

I have purchased sky broadband and TV package At the first time while discussing with the team member they said all sports channel will work on my Sky Q box . But after installation i found no any sports channel is working that why they scammed me and i want cancel it now. I just stay with Broadband I will cancel TV. if any sky member help me than its ok otherwise i will cancel it.

[Rhonny]

@salmajay

You will only have the sports channels of you subscribed to Sky Sports.

Did you subscribe to Sky Sports? Is it in your package (you can simply check in your account online, or in Your Account in the Sky Q menu).

If you didn't, then you can add it. If you were told you'd have it and you don't (but do check first), then call up and tell Sky.

We can't help you as we're customers like you are. It would be a bit churlish to throw your toys out of the pram without just trying to get it sorted. 

[nigea99]

hi @salmajay I doubt you have been scammed - it is more likely to be initial authorisation / account glitch

It might sort itself out  within a day or so or it might need a call to SKY to resend signals etc