Issue with Toucpad remote

[Gggggt]

I have just reset my remote and repaired it. All the buttons work fine except the touchpad and the play pause and forward rewind buttons. These are all not responding but all the other buttons on my remote is working. I have also just replaced the batteries.

[nigea99]

Hi @Gggggt I can't remember if this is the case but you may have to enable touch capability in the Settings - setup - Remote Control tab

Edit : another thought - is the voice button working  ? - if not, it is possible that it is not paired via bluetooth as it should

[Gggggt]

Hi Nigea99.  The voice search option definetely works. I have also trialed the setup option and could not see anything of the sort.

Many thanks

[nigea99]

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@Gggggt wrote:

Hi Nigea99.  The voice search option definetely works. I have also trialed the setup option and could not see anything of the sort.

Many thanks

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Ah It might have only been with the V2 version o fthe touch (the one that had button action available)

Just dug out my v1 Touch and reset & re-paired that - the touch worked as soon as I re-paired.

THus my only suggestion is to fully reset it again (Press & hold 7 & 9 until it flashes 4 times) 

Hope it works with another reset for you