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Discussion topic: I have given notice to conclude my SKY subscription. Can you tell me when it finishes. I gave notice

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This message was authored by Boogie2019 This message was authored by: Boogie2019

I have given notice to conclude my SKY subscription. Can you tell me when it finishes. I gave notice

on the phone last year. I want to arrange the return of the equipment.

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This message was authored by NickNewark This message was authored by: NickNewark

Re: I have given notice to conclude my SKY subscription. Can you tell me when it finishes. I gave no

Posted by a Superuser, not a Sky employee. Find out more

@Boogie2019 your Post is a bit vague, Did you receive any confirmation from Sky that you had requested to end services? 

This message was authored by caesarome This message was authored by: caesarome

Re: I have given notice to conclude my SKY subscription. Can you tell me when it finishes. I gave no

Posted by a Superuser, not a Sky employee. Find out more

@Boogie2019 

If you gave notice last year and remembering it is 31 days notice to cancel Sky TV if you are not in a contract then this should have been cancelled for you last year so I think we are going to need more information about this for us customer to advise you.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have given notice to conclude my SKY subscription. Can you tell me when it finishes. I gave no

Posted by a Superuser, not a Sky employee. Find out more

@Boogie2019 

I have removed the duplicate post you started. Any updates that you can add on this issue please add to this thread. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: I have given notice to conclude my SKY subscription. Can you tell me when it finishes. I gave...

Posted by a Sky employee

Hi Boogie2019

 

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
Boogie2019
Topic Author
This message was authored by Boogie2019 This message was authored by: Boogie2019

Re: I have given notice to conclude my SKY subscription. Can you tell me when it finishes. I gave no

I spoke to a lady on customer services. I received an email Dec 8th re films for a month. I cannot remember replying to this but my contract will now finish June 2023.

 

Not happy with this outcome.

This message was authored by Mark39 This message was authored by: Mark39

Re: I have given notice to conclude my SKY subscription. Can you tell me when it finishes. I gave no

Posted by a Superuser, not a Sky employee. Find out more

@Boogie2019 wrote:

I spoke to a lady on customer services. I received an email Dec 8th re films for a month. I cannot remember replying to this but my contract will now finish June 2023.

 

Not happy with this outcome.


Sorry to hear that. However, as you've spoken to Sky about it, there's little more we customers here can do to help, except to suggest you raise a formal complaint if you believe you have grounds.

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