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18 Mar 2022 08:14 AM
on the phone last year. I want to arrange the return of the equipment.
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18 Mar 2022 08:27 AM - last edited: 18 Mar 2022 08:28 AM
Posted by a Superuser, not a Sky employee. Find out more@Boogie2019 your Post is a bit vague, Did you receive any confirmation from Sky that you had requested to end services?
18 Mar 2022 09:37 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you gave notice last year and remembering it is 31 days notice to cancel Sky TV if you are not in a contract then this should have been cancelled for you last year so I think we are going to need more information about this for us customer to advise you.
18 Mar 2022 10:02 AM
Posted by a Superuser, not a Sky employee. Find out moreI have removed the duplicate post you started. Any updates that you can add on this issue please add to this thread.
18 Mar 2022 02:46 PM
Posted by a Sky employeeHi Boogie2019
I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
19 Mar 2022 03:01 PM
I spoke to a lady on customer services. I received an email Dec 8th re films for a month. I cannot remember replying to this but my contract will now finish June 2023.
Not happy with this outcome.
19 Mar 2022 03:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Boogie2019 wrote:
I spoke to a lady on customer services. I received an email Dec 8th re films for a month. I cannot remember replying to this but my contract will now finish June 2023.
Not happy with this outcome.
Sorry to hear that. However, as you've spoken to Sky about it, there's little more we customers here can do to help, except to suggest you raise a formal complaint if you believe you have grounds.
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