Discussion topic: I have a credit balance on my account how can i get a refund into my bank account

This message was authored by: Jemma+Ann · ‎03 May 2022

I have a credit balance on my account how can i get a refund into my bank account

This message was authored by: GD1 · ‎03 May 2022

@Jemma+Ann Quickest way would be to call Sky to request it.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: SKY1992bf · ‎03 May 2022

@Jemma+Ann Give Sky a call and they will process it within 3-5 working days

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Lisa-P1987 · ‎04 May 2022

Hi there Jemma+Ann, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂

Thanks

Lisa - Sky Tech Team Expert

This message was authored by: Mr+Flibbles+86 · ‎06 May 2022

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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Discussion topic: I have a credit balance on my account how can i get a refund into my bank account

I have a credit balance on my account how can i get a refund into my bank account

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Re: I have a credit balance on my account how can i get a refund into my bank account

Re: I have a credit balance on my account how can i get a refund into my bank account

Re: I have a credit balance on my account how can i get a refund into my bank account

Re: I have a credit balance on my account how can i get a refund into my bank account

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