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11 Jan 2022 07:48 PM
Dear Sky
Please tell me if I am covered with 'Broadband Shield' or not.
The reason is that I am being harassed by e-mails , trying to get me to renew my subscription for Macafee. I cannot trust these e-mails to be authentic.
I am / or was , receiving cover from Macafee, which 'Curries' sold me' when I bought this laptop 2 years ago, but I need a change .
Other members of my family are covered by 'sky', so I , therefore would like to ask whether or not I am covered online from phishers and scammers within my sky account. If not, advise me how to obtain your broadband Shield.
Yours faithfully
John and Marilyn Hall
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11 Jan 2022 07:50 PM
Posted by a Superuser, not a Sky employee. Find out moreBroadband shield does not interact directly with your email account and provide protection. I suggest you block the addresses you are getting emails from.
11 Jan 2022 07:57 PM
Posted by a Superuser, not a Sky employee. Find out more@ISINglass66 You would need to use your email client to mark the mail as junk/spam. As per @jamesn123 broadband shield does not and can not do that.
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