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Discussion topic: I am currently being harassed by e mails from someone purporting to be Macafee .

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This message was authored by ISINglass66 This message was authored by: ISINglass66

I am currently being harassed by e mails from someone purporting to be Macafee .

Dear Sky 

                        Please tell me if I am covered with 'Broadband Shield'  or not.   

The reason is that I am being harassed by e-mails , trying to get me to renew my subscription for Macafee.      I cannot trust these e-mails to be authentic.   

I am / or was ,  receiving cover from Macafee,   which 'Curries' sold me' when I bought this laptop 2 years ago, but I need a change .

Other members of my family are covered by 'sky', so I ,  therefore would like to ask whether or not I am covered  online from phishers and scammers within my sky account.     If not,  advise me how to obtain your broadband Shield.

                                                         Yours faithfully    

                                                                    John  and Marilyn Hall

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: I am currently being harassed by e mails from someone purporting to be Macafee .

Posted by a Superuser, not a Sky employee. Find out more

@ISINglass66 

Broadband shield does not interact directly with your email account and provide protection. I suggest you block the addresses you are getting emails from. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by GD1 This message was authored by: GD1

Re: I am currently being harassed by e mails from someone purporting to be Macafee .

Posted by a Superuser, not a Sky employee. Find out more

@ISINglass66  You would need to use your email client to mark the mail as junk/spam.  As per @jamesn123 broadband shield does not and can not do that.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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