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27 Aug 2022 12:53 PM
Hi
I don't understand my Bill
What is Skybroadband Super Faster -23days £20.78
I don't have this one and my monthly plan doesn't have this one, why am I being billed in August
27 Aug 2022 01:06 PM
Posted by a Superuser, not a Sky employee. Find out moreIt is just another name for your broadband service. Are you a new customer to Sky or have you changed your broadband product recently as you are being billed for 23 days instead of the usual month.
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27 Aug 2022 01:06 PM
Posted by a Superuser, not a Sky employee. Find out moreIt is just another name for your broadband service. Are you a new customer to Sky or have you changed your broadband product recently as you are being billed for 23 days instead of the usual month.
27 Aug 2022 01:44 PM
I am a new user who joined in July, I have not transferred any plans
27 Aug 2022 01:48 PM
Posted by a Superuser, not a Sky employee. Find out moreThen as I said you have been billed for 23 days from when your broadband was activated. If you look on your next bill you should be billed for the full month.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.