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This message was authored by: SarahJ1234

How can I purchase an additional Sky Q mini box?

We currently have a 2T Sky Q box and one mini box.  Would we be able to add another two mini boxes and can these purchased at the moment?  There does not seem to be an option to purchase these anywhere on the Sky website?

 

Thank you.


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This message was authored by: bob1234 Answer

Re: How can I purchase an additional Sky Q mini box?

Posted by a Superuser, not a Sky employee. Find out more

@KA+Thompson On your Sky Q TV Main box Home -> My Account -> Upgrade and accessories -> Browse Shop -> Sky Q Mini boxes.

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This message was authored by: Anonymous

Re: How can I purchase an additional Sky Q mini box?

Hi @SarahJ1234 

On your Sky Q TV Main box Home -> My Account -> Upgrade and accessories -> Browse Shop -> Sky Q Mini boxes.

This message was authored by: Blankblank1804

Re: How can I purchase an additional Sky Q mini box?

I'm the same as the original post. Would like to purchase another Sky Q mini box. We have one already and would like to move main tv to a different room (leave original Sky Q in old room attached to satellite cable)  We also have an old white sky box (not plugged in or used) in our package. Does this mean we can't get purchase another mini box? I've tried to follow the links that have been suggested ...my account...upgrades...browse shop...Can't find this anywhere??? 

Is there an online chat option available at the moment with Sky? 

This message was authored by: Anonymous

Re: How can I purchase an additional Sky Q mini box?


@Blankblank1804 wrote:

I'm the same as the original post. Would like to purchase another Sky Q mini box. We have one already and would like to move main tv to a different room (leave original Sky Q in old room attached to satellite cable)  We also have an old white sky box (not plugged in or used) in our package. Does this mean we can't get purchase another mini box? I've tried to follow the links that have been suggested ...my account...upgrades...browse shop...Can't find this anywhere??? 


Hi @Blankblank1804   Are you sure that you are doing this on your TV and not on a computer, tablet or phone?

This message was authored by: Blankblank1804

Re: How can I purchase an additional Sky Q mini box?

Ah yes I'm looking in my Ipad! I'll try the tv...thank you!

This message was authored by: Blankblank1804

Re: How can I purchase an additional Sky Q mini box?

Thanks, found it. One off charge of £50. 

If I did purchase this would I be able to watch seperate channels then the other Sky Mini box we have in our bedroom? 

This message was authored by: Anonymous

Re: How can I purchase an additional Sky Q mini box?


@Blankblank1804 wrote:

If I did purchase this would I be able to watch seperate channels then the other Sky Mini box we have in our bedroom? 


Hi @Blankblank1804   Yes 😀. Note you need a 2TB or 1TB UHD box to watch on two Mini boxes at the same time. With the original 1TB box, one has to be left in Standby.
https://www.sky.com/help/articles/check-which-sky-q-box

This message was authored by: Blankblank1804

Re: How can I purchase an additional Sky Q mini box?

Yes we have a 2TB Sky Q box. I haven't purchased yet as might just try extending the HDMI cable to see if we like TV in new position. Don't want to spend £50 if we then move tv back to original spot!

 

Thanks for all your help.

This message was authored by: Anonymous

Re: How can I purchase an additional Sky Q mini box?

Hi @Blankblank1804   If a HDMI cable run is possible you could consider extending with satellite cables and move the Main Sky Q box.

https://www.amazon.co.uk/dp/B0719Q7SD7/ref=cm_sw_em_r_mt_dp_U_G9EKEbVPWRQHR

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This message was authored by: SarahJ1234

Re: How can I purchase an additional Sky Q mini box?

Hi,

Thank you for your help, i will give this a try.

 

Kind regards 

Sarah

This message was authored by: Wdz1959

Re: How can I purchase an additional Sky Q mini box?

@Blankblank1804 do you use the tv remote services to buy another sky q mini box?  I've looked on the app on my tablet and can't find the option then saw your message.

This message was authored by: Blankblank1804

Re: How can I purchase an additional Sky Q mini box?

Hi,

Yes we did end up purchasing another Sky Q mini box. I used a really long USB cable for a few weeks to see if I wanted the TV where I had moved it to then decided to buy the mini box. You purchase it through your tv. Follow the instructions on the above posts.

 

Im having a few issues though and not sure if it because the main sky box has no TV attached to it. The mini box occasionally blanks out, only for a second or two but it's a bit annoying. 

Hope you get on ok with yours.

This message was authored by: Yeendie80

Re: How can I purchase an additional Sky Q mini box?

Hi I'm trying to buy a sky q mini box thru my account on the TV but everything I put card details on & confirm to buy it says something went wrong, have tried 2 different card details but won't let me buy at all, please help!

This message was authored by: Manx+TS

Re: How can I purchase an additional Sky Q mini box?

I am trying to do this too. Have tried on my TV using the shop on there and get as far as checkout put my card details in and then it says there is an error. Did you get sorted if so what was the solution ? Thanks

This message was authored by: Yeendie80

Re: How can I purchase an additional Sky Q mini box?

Nope haven't managed to order, tried again tonight but still nothing 🤷

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