This discussion topic is read only
This discussion topic has been answered
Discussion topic: How can I purchase an additional Sky Q mini box?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 10 Apr 2020 07:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
We currently have a 2T Sky Q box and one mini box. Would we be able to add another two mini boxes and can these purchased at the moment? There does not seem to be an option to purchase these anywhere on the Sky website?
Thank you.
Best Answers
Message posted on 26 Nov 2020 12:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@KA+Thompson On your Sky Q TV Main box Home -> My Account -> Upgrade and accessories -> Browse Shop -> Sky Q Mini boxes.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 10 Apr 2020 07:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
Hi @SarahJ1234
On your Sky Q TV Main box Home -> My Account -> Upgrade and accessories -> Browse Shop -> Sky Q Mini boxes.
Message posted on 11 Apr 2020 03:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
I'm the same as the original post. Would like to purchase another Sky Q mini box. We have one already and would like to move main tv to a different room (leave original Sky Q in old room attached to satellite cable) We also have an old white sky box (not plugged in or used) in our package. Does this mean we can't get purchase another mini box? I've tried to follow the links that have been suggested ...my account...upgrades...browse shop...Can't find this anywhere???
Is there an online chat option available at the moment with Sky?
Message posted on 11 Apr 2020 03:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
@Blankblank1804 wrote:I'm the same as the original post. Would like to purchase another Sky Q mini box. We have one already and would like to move main tv to a different room (leave original Sky Q in old room attached to satellite cable) We also have an old white sky box (not plugged in or used) in our package. Does this mean we can't get purchase another mini box? I've tried to follow the links that have been suggested ...my account...upgrades...browse shop...Can't find this anywhere???
Hi @Blankblank1804 Are you sure that you are doing this on your TV and not on a computer, tablet or phone?
Message posted on 11 Apr 2020 03:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
Ah yes I'm looking in my Ipad! I'll try the tv...thank you!
Message posted on 11 Apr 2020 03:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
Thanks, found it. One off charge of £50.
If I did purchase this would I be able to watch seperate channels then the other Sky Mini box we have in our bedroom?
Message posted on 11 Apr 2020 03:40 PM - last edited: 11 Apr 2020 03:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
@Blankblank1804 wrote:If I did purchase this would I be able to watch seperate channels then the other Sky Mini box we have in our bedroom?
Hi @Blankblank1804 Yes 😀. Note you need a 2TB or 1TB UHD box to watch on two Mini boxes at the same time. With the original 1TB box, one has to be left in Standby.
https://www.sky.com/help/articles/check-which-sky-q-box
Message posted on 11 Apr 2020 05:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
Yes we have a 2TB Sky Q box. I haven't purchased yet as might just try extending the HDMI cable to see if we like TV in new position. Don't want to spend £50 if we then move tv back to original spot!
Thanks for all your help.
Message posted on 11 Apr 2020 05:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
Hi @Blankblank1804 If a HDMI cable run is possible you could consider extending with satellite cables and move the Main Sky Q box.
https://www.amazon.co.uk/dp/B0719Q7SD7/ref=cm_sw_em_r_mt_dp_U_G9EKEbVPWRQHR
Message posted on 13 Apr 2020 05:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
Hi,
Thank you for your help, i will give this a try.
Kind regards
Sarah
Message posted on 01 Jun 2020 06:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
@Blankblank1804 do you use the tv remote services to buy another sky q mini box? I've looked on the app on my tablet and can't find the option then saw your message.
Message posted on 01 Jun 2020 08:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
Hi,
Yes we did end up purchasing another Sky Q mini box. I used a really long USB cable for a few weeks to see if I wanted the TV where I had moved it to then decided to buy the mini box. You purchase it through your tv. Follow the instructions on the above posts.
Im having a few issues though and not sure if it because the main sky box has no TV attached to it. The mini box occasionally blanks out, only for a second or two but it's a bit annoying.
Hope you get on ok with yours.
Message posted on 04 Jun 2020 05:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
Hi I'm trying to buy a sky q mini box thru my account on the TV but everything I put card details on & confirm to buy it says something went wrong, have tried 2 different card details but won't let me buy at all, please help!
Message posted on 04 Jun 2020 06:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
I am trying to do this too. Have tried on my TV using the shop on there and get as far as checkout put my card details in and then it says there is an error. Did you get sorted if so what was the solution ? Thanks
Message posted on 04 Jun 2020 06:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How can I purchase an additional Sky Q mini box?
Nope haven't managed to order, tried again tonight but still nothing 🤷
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page