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Discussion topic: Home move cancellation
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Message posted on
22 Sep 2021
12:41 PM
- last edited:
23 Sep 2021
11:06 AM
by
Kei+M
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Home move cancellation
Hi there,
I booked a home move so had a tv engineer and broadband engineer booked to come on 2nd and 4th October. The sale has fallen though and we are not moving any more so would like to keep my subscription as it is just now.
<removed>
Could we cancel the whole home move process and new order which was put in place for the new house? Thank you.
moderator note: removed address
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Message posted on 22 Sep 2021 12:45 PM
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Re: Home move cancellation
If you log onto your sky.com account->your orders you should be able to cancel
Otherwise call sky on 150 from your landline to cancel
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 22 Sep 2021 12:47 PM
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Re: Home move cancellation
@Jaclyn04 You can't cancel anything via a public forum, you aren't talking directly to Sky, only other customers.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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