@Maxine07 Sky are within there right to charge for non return of loan equipment as it's clearly stated in the terms and conditions you agreed to when signing up that failure to return when asked will result in such charges
all you can do is contact sky and explain you have mislaid it and see if they will waive the fee
unfortunately sky don't normally use email as a way of communication so you may have to try preserving on the phone
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Hi ive been asked to return my sky box
