Hello I am trying to contact sky and can not . I want to cancel my sky package .

[Callie.+Dog]

My sky package has not been working for some months now . Every time I get the recording working it just stops recording again. Can you please get someone to contact me to organist cancelling my payment . Thank you 

[Mark39]

This doesn't sound like a Sky Yahoo Mail problem. If you wish to cancel, give Sky a call and give the 31 days notice required. 

[caesarome]

What box do you have @Callie.+Dog , Sky+ or Sky Q so we can move this to the corrext forum for you to get some help.

[Callie.+Dog]

Sky plus 

[caesarome]

I have moved you post to the Sky+ box forum.

Have you tried a planner rebuild:

Press Services on your remote

Select Help

Select Sky+ Rebuild

This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something.