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This discussion topic is read only Discussion topic: Got text saying I need to return equipment but I’m still with Sky

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This message was authored by: lightupvirginmary

Message posted on ‎12 Sep 2021 12:55 PM

Got text saying I need to return equipment but I’m still with Sky

Hi have got a text saying I need to return equipment. I've just moved but I'm still with Sky so still using the equipment, whatever that may be! 

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This message was authored by: caesarome

Message posted on ‎12 Sep 2021 01:11 PM

Re: Got text saying I need to return equipment but I’m still with Sky

Posted by a Superuser, not a Sky employee. Find out more

I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear on the right handside of this page.


This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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This message was authored by: MightyQuinn

Message posted on ‎12 Sep 2021 01:15 PM

Re: Got text saying I need to return equipment but I’m still with Sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @lightupvirginmary   Did you book your home move with Sky?

Welcome to the Sky Community Forum

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This message was authored by: lightupvirginmary

Message posted on ‎12 Sep 2021 01:37 PM

Re: Got text saying I need to return equipment but I’m still with Sky

Yes it was all done through Sky. 

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This message was authored by: Greenfingers001

Message posted on ‎12 Sep 2021 01:48 PM

Re: Got text saying I need to return equipment but I’m still with Sky

Thanks for escalating this. We have now sent an invite to chat 🙂

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