This discussion topic is read only Discussion topic: First time sky go user

This message was authored by: Siobhan+Brazier · ‎02 Aug 2021

I’ve just downloaded sky go for the first time and everything show I click on it tells me to upgrade my subscription? I just have the basic package but assumed I could watch what I have on Sky q box at home on my app?

This message was authored by: caesarome · ‎02 Aug 2021

@Siobhan+Brazier

If you are signed into the app with the correct Sky ID then you should be able to watch live TV and Catchup content so can you not do either of these ?

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This message was authored by: Siobhan+Brazier · ‎02 Aug 2021

It won’t let me view anything

This message was authored by: caesarome · ‎02 Aug 2021

@Siobhan+Brazier

I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear on the right handside of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This discussion topic is read only Discussion topic: First time sky go user

First time sky go user

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