Error trying to change payment method?

[Jimbob+w]

I am trying to change payment method as I am changing bank accounts. I have tried online and in the app, while having signed in with correct account details. Once I enter my IBAN and other detail , I see OOPS looks like something has gone wrong  error message..How can I change these details?

Thank you

[caesarome]

Try clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this fails then all you can do is to contact Sky so they can update this for you.

[Jimbob+w]

Thanks for the advice, I followed your guidance .I will have to phone them, any idea on an Irish phone number?

Thank you.

[SKY1992bf]

@Jimbob+w If you have a sky talk landline or Mobile call 150

If you don’t have a sky talk package see below

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014