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This message was authored by: trig79

EE120 not boosting

Hi All

 

I have a sky q router ER110 which up until recently I was boosting the signal via sky q mini. Everything was great but I have now got rid of the mini and invested in the booster EE120.  But whilst I have everything connected (all lights are green) it is not boosting.

how can I tell? Luckily my PlayStation provides detail of the signal strength and when the sky Q mini is connected,  I have 98% signal with download 50+mb.  But without it's at 70% with less than 1mb and equally when I connect the booster I have the same strength and speed.

 

Is there anything I can do to resolve this issue?


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This message was authored by: jamesn123 Answer

Re: EE120 not boosting

Posted by a Superuser, not a Sky employee. Find out more

@trig79 

I would suspect the Playstation isnt connecting to the right node. Try downloading a WiFi analsyer app to see if the SSID is being broadcast from the booster

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by: jamesn123 Answer

Re: EE120 not boosting

Posted by a Superuser, not a Sky employee. Find out more

@trig79 

I would suspect the Playstation isnt connecting to the right node. Try downloading a WiFi analsyer app to see if the SSID is being broadcast from the booster

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Did this answer not help you?

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This message was authored by: trig79

Re: EE120 not boosting

Thanks for the reply, I did solve this over the weekend doing exactly what you advised. Once I could tell the booster was working I just deleted the stored wifi connection and rejoined. All good now thanks.

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