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This message was authored by: deyn

Message posted on ‎04 Nov 2021 07:01 PM

Dynamic DNS Settings on Smart Hub

Hi All,

 

I would like to remove my DDNS information from my router, but i'm having issues removing. 

 

I have gone to ; Advanced - Dynamic DNS, I have then unticked "Use a Dynamic DNS Service" and clicked Apply but I then get a error message saying "Please re-enter a valid password"

 

If I then press ok, it goes back to the DDNS screen 

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Message posted on ‎04 Nov 2021 07:26 PM

Re: Dynamic DNS Settings on Smart Hub

@deyn 

 

Likely need to do a factory reset of the Sky Hub by pressing the reset button in for about 30 seconds.

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.

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This message was authored by: mae-3 Answer

Message posted on ‎04 Nov 2021 07:26 PM

Re: Dynamic DNS Settings on Smart Hub

@deyn 

 

Likely need to do a factory reset of the Sky Hub by pressing the reset button in for about 30 seconds.

-------

Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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This message was authored by: Chrisee

Message posted on ‎05 Nov 2021 06:16 AM

Re: Dynamic DNS Settings on Smart Hub

Posted by a Superuser, not a Sky employee. Find out more

@deyn the Sky hub interface has issues with some browsers especially Safari I find using Chrome the most reliable. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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