Does the Sky puck need sky glass on to work?

[Gary101]

Does the Sky puck need sky glass on to work? Because i feel everytime the sky glass is turned off my sky puck seems to stop working

[Jayboy1990]

That's not the cause of the issue. They work independently to one another. 

[Aaln]

Nope. I really only use my puck when not in living room. 

They're totally independent devixes. 

[Gary101]

So do you have any idea what then is happening with the sky puck, and why the live tv feed stops when tthe sky glass goes off?

[GD1]

@Gary101  How is your puck connecting to the router?   Is it nearby, can you use ethernet?

[Gary101]

Unfortunately not, but my WiFi is 89Mbps minimum show no problems streaming anything itis just the live tv.

[GD1]

@Gary101  Generally a reboot usually fixes most issues, have you powered the puck down for 1 minute then power back up (switch off at wall r unplug power cable once in standby).

[Gary101]

That was one of the first things i tried  ut still nothing, plus getting really annoyed doing that, im thinking there are to many problems with these pucks and they need to do something about them.