Discovery+ on SkyQ

[mtoto88]

Have signed up to Discovery + via SkyQ have to admit is a very poor customer experience Sky seem to have made this more complicated than any of the other apps had no problems with Netflix or Disney plus.  I go to the app and all I get is the activation code on the screen and when I go online I can access the discovery plus , but cannot access via the sky Q app.

[Mr+Flibbles+86]

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you. 

[jhp4561]

I got same problem >>

I go to the app and all I get is the activation code on the screen and when I go online I can access the discovery plus , but cannot access via the sky Q app.  😞

[Laing1]

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@jhp4561 wrote:

I got same problem >>

I go to the app and all I get is the activation code on the screen and when I go online I can access the discovery plus , but cannot access via the sky Q app.  😞

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@jhp4561 not sure what you are trying to do as there is no Sky Q app now

Try the following

Follow the instructions you see onscreen when launching the Discovery+ app on your Q box

Select log in

You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc

Log on to your Discovery+ account

Enter the activation code - this will activate your Sky Q box/Sky Glass

[mtoto88]

Done all that but dont get asked for the sky activation code at any point.

[Laing1]

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@mtoto88 wrote:

Done all that but dont get asked for the sky activation code at any point.

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@mtoto88 is this the first time you are trying to set up discovery + or did you have itr before they updated the app ?