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This discussion topic is read only Discussion topic: Disconnected phone line in Annexe.

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This message was authored by: Cliver63

Disconnected phone line in Annexe.

Hello, I live in an annexe with seperate landline, which I've never used and don't know the number. I do not have a phone to plug in, but I'm assuming it's disconnected. I've lived here for about six years and have just used my mobile. I'm hoping to get sky broadband, would this be a problem not knowing the landline number?

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This message was authored by: cookiemonsteruk

Re: Disconnected phone line in Annexe.

Posted by a Superuser, not a Sky employee. Find out more

@Cliver63 

 

Does the annexe have a seperate address to the main building

 

Can you enter your own full postal address below and post the table after removing/hiding your address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

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This message was authored by: Cliver63

Re: Disconnected phone line in Annexe.

Hello cmuk, thanks for replying. The only time my address is different from the main house is for my sky tv contract, where it states The Annexe before main address. If I go on address finder mine, The Annexe, doesn't appear just main address. Hope this helps.

This message was authored by: cookiemonsteruk

Re: Disconnected phone line in Annexe.

Posted by a Superuser, not a Sky employee. Find out more

@Cliver63 

 

Best thing would be to contact sky on 150 from a sky mobile or
zero three three three seven five nine one zero one eight from any other phone to make enquiries

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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This message was authored by: Cliver63

Re: Disconnected phone line in Annexe.

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This message was authored by: Cliver63

Re: Disconnected phone line in Annexe.

Okay thanks for your help, I'll try that.

This message was authored by: cookiemonsteruk

Re: Disconnected phone line in Annexe.

Posted by a Superuser, not a Sky employee. Find out more

@Cliver63 

 

That just returns a general page not for anyone to enter their details

 

And i don't want you to post anything that identifies you

 

Give sky a call

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: jamesn123

Re: Disconnected phone line in Annexe.

Posted by a Superuser, not a Sky employee. Find out more

@Cliver63 

Unless your address is listed separately to the main one in the Openreach database Its unlikely Sky will be able to provide you with a second service. It would be possible to get a second line installed from a different ISP though

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Cliver63

Re: Disconnected phone line in Annexe.

Thanks James, I've got it sorted now. I called Sky who told me I needed to call BT/Openreach, which I did.  They had to force my address in by hand, ie; The Annex ...ect. A BT engineer is coming out to reactivate the phone line and set up broadband for me, so jobs a good un!

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