Contacting Sky?

[George12748]

Hello all

Am trying to contact someone at Sky about managing my bill as my usual payment method has changed. However every number I try to call on connects me to the same automated message informing me my payment method has changed and I can't progress.

Can someone help me please?

Cheers

George

[caesarome]

What do you mean by your usual payment method has changed, do you want to update this if so you can do this yourself via your online account here:

https://www.sky.com/myaccount/bill/change-payment-method

[Mark39]

@George12748 the only ways to pay are by direct debit or  by monthly credit/debit card, as you agreed when you signed up.

You can change between card and direct debit via the link in @caesarome 's post.