Connection drops everyday at the same time for few mins

[Alessio+1994]

Hi all, from a while my router drop off the connection with internet everyday around 22:15, for a range of 2-5 mins, then everything come back at normality.

I'm used to use my laptop in that period of time so it's annoying to live this issue everyday, what can I do about that?

Regards,

Alessio

[cookiemonsteruk]

@Alessio+1994 

Can you post your router stats

http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717

And then go to the support section on the router and copy and paste your syslog

[Alessio+1994]

Thank you for the very fast reply.

I'm going to attach that below.

As you can see through the logs, the time is variable but usually it happens during the evening. Yesterday it dropped at 22:03, on 20th instead, the same stuff happened at 21:47.

Mar 20 01:51:34 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 02:16:28 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 02:45:52 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 03:19:46 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 03:29:53 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 20 03:29:53 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 20 03:29:53 syslog: System time is up to date
Mar 20 03:51:34 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 04:18:34 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 04:44:04 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 05:11:22 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 05:41:23 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 06:13:11 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 06:15:08 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 20 06:15:08 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 20 06:15:08 syslog: System time is up to date
Mar 20 06:44:59 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 07:11:06 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 07:45:18 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 08:15:36 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 08:48:05 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 20 08:48:05 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 20 08:48:05 syslog: System time is up to date
Mar 20 08:51:18 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 09:22:12 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 09:56:42 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 10:26:25 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 10:56:43 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 11:08:59 syslog: [56271.436000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 1000 mbps full duplex
Mar 20 11:21:33 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 20 11:21:33 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 20 11:21:33 syslog: System time is up to date
Mar 20 11:28:12 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 11:56:42 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 12:21:36 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 12:48:36 syslog: [62249.695000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.
Mar 20 12:57:00 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 13:26:43 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 13:58:13 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 14:02:38 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 20 14:02:38 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 20 14:02:38 syslog: System time is up to date
Mar 20 14:33:38 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 14:57:56 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 15:23:44 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 15:48:56 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 16:21:02 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 16:34:21 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 20 16:34:21 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 20 16:34:21 syslog: System time is up to date
Mar 20 16:54:56 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 17:27:56 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 18:00:20 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 18:32:08 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 19:00:21 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 19:09:26 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 20 19:09:26 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 20 19:09:26 syslog: System time is up to date
Mar 20 19:24:39 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 20:00:03 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 20:24:39 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 20:52:15 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 21:11:27 syslog: TR69: Connect to Production ACS
Mar 20 21:11:27 syslog: TR69: Connection to ACS Complete
Mar 20 21:11:32 syslog: TR69: Close ACS Connection
Mar 20 21:27:57 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 21:45:53 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 20 21:45:53 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 20 21:45:53 syslog: System time is up to date
Mar 20 21:47:18 syslog: ptm0.1 - WAN link DOWN.
Mar 20 21:47:18 syslog: DHCP lease invalid(WANoE). Connection DOWN.
Mar 20 21:47:20 syslog: Clear IP addresses. IP connection DOWN.
Mar 20 21:47:20 syslog: [94570.548000] Line 0: xDSL link down
Mar 20 21:47:23 syslog: Voice Disconnected
Mar 20 21:47:23 syslog: [94573.481000] Line 0: xDSL G.994 training
Mar 20 21:47:48 syslog: [94581.488000] Line 0: VDSL G.993 started
Mar 20 21:47:48 syslog: [94598.500000] Line 0: VDSL G.993 channel analysis
Mar 20 21:47:48 syslog: [94599.896000] Line 0: VDSL2 link up, Bearer 0, us=19641, ds=65458
Mar 20 21:47:49 syslog: sky dhcpc client (v0.0.1) started
Mar 20 21:47:51 syslog: ptm0.1 - WAN link UP.
Mar 20 21:47:51 syslog: Received valid DHCP lease from server. Connection UP.
Mar 20 21:47:51 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211205B006883/80751F730830/5.68.251.35/5.14.2260.R/2a02:c7f:a68d:ea00::1]
Mar 20 21:47:56 syslog: bind 0.0.0.0 - Address already in use
Mar 20 21:47:56 syslog: bind 0.0.0.0 - Address already in use
Mar 20 21:47:56 syslog: bind 0.0.0.0 - Address already in use
Mar 20 21:47:56 syslog: bind 0.0.0.0 - Address already in use
Mar 20 21:47:58 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211205B006883/80751F730830/5.68.251.35/5.14.2260.R/2a02:c7f:a68d:ea00::1]
Mar 20 21:48:00 syslog: Voice Disconnected
Mar 20 21:48:04 syslog: Voice Connecting
Mar 20 21:48:04 syslog: Voice Connected
Mar 20 22:18:07 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 22:43:19 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 23:16:19 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 20 23:41:50 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 00:14:32 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 00:25:50 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 21 00:25:50 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 21 00:25:50 syslog: System time is up to date
Mar 21 00:43:37 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 01:08:49 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 01:39:44 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 02:07:38 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 02:37:20 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 02:59:15 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 21 02:59:15 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 21 02:59:15 syslog: System time is up to date
Mar 21 03:07:20 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 03:38:33 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 04:07:03 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 04:42:45 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 05:06:45 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 05:39:09 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 05:42:25 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 21 05:42:25 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 21 05:42:25 syslog: System time is up to date
Mar 21 06:10:21 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 06:37:03 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 07:12:09 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 07:36:09 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 08:02:34 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 08:18:51 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 21 08:18:51 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 21 08:18:51 syslog: System time is up to date
Mar 21 08:27:28 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 08:52:04 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 09:23:52 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 09:56:52 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 10:28:04 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 10:58:04 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 10:58:34 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 21 10:58:34 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 21 10:58:34 syslog: System time is up to date
Mar 21 11:27:47 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 12:01:23 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 12:36:47 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 12:39:27 syslog: [148098.731000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 1000 mbps full duplex
Mar 21 13:01:41 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 13:37:23 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 13:41:37 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 21 13:41:37 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 21 13:41:37 syslog: System time is up to date
Mar 21 14:02:17 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 14:36:11 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 15:01:59 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 15:13:42 syslog: [157354.140000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.
Mar 21 15:31:41 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 15:56:35 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 16:24:12 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 16:26:37 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 21 16:26:37 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 21 16:26:37 syslog: System time is up to date
Mar 21 16:57:25 syslog: [163576.935000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 1000 mbps full duplex
Mar 21 16:58:06 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 17:23:18 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 17:55:42 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 18:22:43 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 18:55:07 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 18:58:41 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 21 18:58:41 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 21 18:58:41 syslog: System time is up to date
Mar 21 19:00:42 syslog: [170973.142000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.
Mar 21 19:27:49 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 20:03:31 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 20:38:55 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 21:04:25 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 21:11:26 syslog: TR69: Connect to Production ACS
Mar 21 21:11:26 syslog: TR69: Connection to ACS Complete
Mar 21 21:11:31 syslog: TR69: Close ACS Connection
Mar 21 21:35:36 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 21 21:35:36 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 21 21:35:36 syslog: System time is up to date
Mar 21 21:37:25 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 22:10:20 syslog: ptm0.1 - WAN link DOWN.
Mar 21 22:10:20 syslog: DHCP lease invalid(WANoE). Connection DOWN.
Mar 21 22:10:21 syslog: Clear IP addresses. IP connection DOWN.
Mar 21 22:10:22 syslog: [182351.380000] Line 0: xDSL link down
Mar 21 22:10:24 syslog: Voice Disconnected
Mar 21 22:10:25 syslog: [182354.050000] Line 0: xDSL G.994 training
Mar 21 22:10:49 syslog: [182362.056000] Line 0: VDSL G.993 started
Mar 21 22:10:49 syslog: [182379.068000] Line 0: VDSL G.993 channel analysis
Mar 21 22:10:49 syslog: [182380.669000] Line 0: VDSL2 link up, Bearer 0, us=19746, ds=65483
Mar 21 22:10:50 syslog: sky dhcpc client (v0.0.1) started
Mar 21 22:10:52 syslog: ptm0.1 - WAN link UP.
Mar 21 22:10:52 syslog: Received valid DHCP lease from server. Connection UP.
Mar 21 22:10:52 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211205B006883/80751F730830/5.68.251.35/5.14.2260.R/2a02:c7f:a68d:ea00::1]
Mar 21 22:10:57 syslog: bind 0.0.0.0 - Address already in use
Mar 21 22:10:57 syslog: bind 0.0.0.0 - Address already in use
Mar 21 22:10:57 syslog: bind 0.0.0.0 - Address already in use
Mar 21 22:10:57 syslog: bind 0.0.0.0 - Address already in use
Mar 21 22:11:01 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211205B006883/80751F730830/5.68.251.35/5.14.2260.R/2a02:c7f:a68d:ea00::1]
Mar 21 22:11:03 syslog: Voice Disconnected
Mar 21 22:11:07 syslog: Voice Connecting
Mar 21 22:11:07 syslog: Voice Connected
Mar 21 22:38:45 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 23:07:15 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 21 23:40:15 syslog: Lease renewed 3600 ip 5.68.251.35
Mar 22 00:10:20 syslog: No lease renewal received
Mar 22 00:20:10 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 22 00:20:10 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 22 00:20:10 syslog: System time is up to date
Mar 22 00:40:15 syslog: DHCP lease expired. -> DISCOVERY 3600
Mar 22 00:40:16 syslog: ptm0.1 - WAN link DOWN.
Mar 22 00:40:16 syslog: DHCP lease expired from server. Connection DOWN.
Mar 22 00:40:18 syslog: ptm0.1 - WAN link UP.
Mar 22 00:40:18 syslog: Received valid DHCP lease from server. Connection UP.
Mar 22 00:40:18 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211205B006883/80751F730830/5.64.179.104/5.14.2260.R/2a02:c7f:a68d:ea00::1]
Mar 22 00:40:18 syslog: TR69: Connect to Production ACS
Mar 22 00:40:18 syslog: TR69: Connection to ACS Complete
Mar 22 00:40:21 syslog: TR69: Close ACS Connection
Mar 22 00:40:23 syslog: bind 0.0.0.0 - Address already in use
Mar 22 00:40:23 syslog: bind 0.0.0.0 - Address already in use
Mar 22 00:40:23 syslog: bind 0.0.0.0 - Address already in use
Mar 22 00:40:23 syslog: bind 0.0.0.0 - Address already in use
Mar 22 01:09:04 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 01:40:52 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 02:04:52 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 02:31:34 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 02:56:54 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 22 02:56:54 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 22 02:56:54 syslog: System time is up to date
Mar 22 03:05:28 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 03:39:04 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 04:08:46 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 04:40:17 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 05:09:05 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 05:39:21 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 22 05:39:21 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 22 05:39:21 syslog: System time is up to date
Mar 22 05:42:05 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 06:06:05 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 06:31:53 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 07:05:47 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 07:35:47 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 08:04:35 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 08:10:49 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 22 08:10:49 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 22 08:10:49 syslog: System time is up to date
Mar 22 08:39:05 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 09:09:41 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 09:44:11 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 10:17:47 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 10:47:45 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 22 10:47:45 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 22 10:47:45 syslog: System time is up to date
Mar 22 10:53:11 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 11:24:59 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 11:54:06 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 12:24:06 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 12:51:24 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 13:24:06 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 13:33:03 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 22 13:33:03 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 22 13:33:03 syslog: System time is up to date
Mar 22 13:53:49 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 14:28:55 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 14:58:55 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 15:25:37 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 15:58:01 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 16:15:11 syslog: [247442.129000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 1000 mbps full duplex
Mar 22 16:17:38 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 22 16:17:38 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 22 16:17:38 syslog: System time is up to date
Mar 22 16:25:37 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 16:49:56 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 16:50:31 syslog: [249561.438000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.
Mar 22 17:25:02 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 17:51:44 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 18:25:38 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 18:51:44 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 18:57:59 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 22 18:57:59 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 22 18:57:59 syslog: System time is up to date
Mar 22 19:24:44 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 19:51:26 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 20:18:26 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 20:53:50 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 21:11:25 syslog: TR69: Connect to Production ACS
Mar 22 21:11:25 syslog: TR69: Connection to ACS Complete
Mar 22 21:11:30 syslog: TR69: Close ACS Connection
Mar 22 21:19:56 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 21:32:36 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 22 21:32:36 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 22 21:32:36 syslog: System time is up to date
Mar 22 21:47:32 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 22:03:15 syslog: ptm0.1 - WAN link DOWN.
Mar 22 22:03:15 syslog: DHCP lease invalid(WANoE). Connection DOWN.
Mar 22 22:03:17 syslog: Clear IP addresses. IP connection DOWN.
Mar 22 22:03:17 syslog: [268326.223000] Line 0: xDSL link down
Mar 22 22:03:19 syslog: Voice Disconnected
Mar 22 22:03:20 syslog: [268329.290000] Line 0: xDSL G.994 training
Mar 22 22:03:45 syslog: [268337.290000] Line 0: VDSL G.993 started
Mar 22 22:03:45 syslog: [268354.290000] Line 0: VDSL G.993 channel analysis
Mar 22 22:03:45 syslog: [268355.512000] Line 0: VDSL2 link up, Bearer 0, us=19746, ds=65328
Mar 22 22:03:46 syslog: sky dhcpc client (v0.0.1) started
Mar 22 22:03:48 syslog: ptm0.1 - WAN link UP.
Mar 22 22:03:48 syslog: Received valid DHCP lease from server. Connection UP.
Mar 22 22:03:48 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211205B006883/80751F730830/5.64.179.104/5.14.2260.R/2a02:c7f:a68d:ea00::1]
Mar 22 22:03:52 syslog: bind 0.0.0.0 - Address already in use
Mar 22 22:03:52 syslog: bind 0.0.0.0 - Address already in use
Mar 22 22:03:53 syslog: bind 0.0.0.0 - Address already in use
Mar 22 22:03:53 syslog: bind 0.0.0.0 - Address already in use
Mar 22 22:03:56 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D211205B006883/80751F730830/5.64.179.104/5.14.2260.R/2a02:c7f:a68d:ea00::1]
Mar 22 22:03:58 syslog: Voice Disconnected
Mar 22 22:04:01 syslog: Voice Connecting
Mar 22 22:04:02 syslog: Voice Connected
Mar 22 22:33:28 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 23:01:40 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 23:26:34 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 22 23:51:46 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 00:11:23 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 23 00:11:23 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 23 00:11:23 syslog: System time is up to date
Mar 23 00:25:41 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 00:54:29 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 01:29:35 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 01:59:17 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 02:25:06 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 02:55:13 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 23 02:55:13 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 23 02:55:13 syslog: System time is up to date
Mar 23 02:58:59 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 03:29:53 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 04:01:05 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 04:34:05 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 05:00:30 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 05:28:24 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 05:31:57 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 23 05:31:57 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 23 05:31:57 syslog: System time is up to date
Mar 23 06:00:30 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 06:24:48 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 06:56:36 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 07:27:13 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 07:59:37 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 08:15:11 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 23 08:15:11 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 23 08:15:11 syslog: System time is up to date
Mar 23 08:29:00 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 08:59:19 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 09:35:01 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 10:04:07 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 10:28:07 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 10:50:20 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 23 10:50:20 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 23 10:50:20 syslog: System time is up to date
Mar 23 10:59:01 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 11:30:31 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 11:56:37 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 12:21:32 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 12:55:08 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 13:25:08 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 13:28:34 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 23 13:28:34 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 23 13:28:34 syslog: System time is up to date
Mar 23 13:59:02 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 14:22:11 syslog: [327061.437000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 1000 mbps full duplex
Mar 23 14:26:39 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 14:49:18 syslog: [328688.349000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.
Mar 23 14:58:09 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 15:29:39 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 15:54:15 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 16:07:52 syslog: Send out NTP request to ntp1.isp.sky.com
Mar 23 16:07:52 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Mar 23 16:07:52 syslog: System time is up to date
Mar 23 16:28:09 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 16:57:51 syslog: Lease renewed 3600 ip 5.64.179.104
Mar 23 17:25:20 syslog: TR69: Connect to Production ACS
Mar 23 17:25:20 syslog: TR69: Connection to ACS Complete
Mar 23 17:25:23 syslog: TR69: Close ACS Connection
Mar 23 17:25:28 syslog: TR69: Connect to Production ACS
Mar 23 17:25:28 syslog: TR69: Connection to ACS Complete
Mar 23 17:25:34 syslog: TR69: Close ACS Connection
Mar 23 17:26:21 syslog: Lease renewed 3600 ip 5.64.179.104

[jamesn123 · Accepted solution]

@Alessio+1994 

It suggests something is happening within your home at that time. Do you have anything thats on a timer or gets used at a similar time everyday? Electrical interference from any sort of appliance or gadget can cause line drops

[Alessio+1994]

Mmh doesn't seems I have something like that, I just came back into my flat after some time and this issue started to face everyday leaving everything in the same way as I left before Christmas. The only thing I have turned on during the time I use that is my livingroom light turned on, nothing more.

[cookiemonsteruk]

@Alessio+1994 

Does seem internal as it references eth2 as ext switch and wan ip down. Do you have anything etherneted into lan port 2

[Alessio+1994]

Nope, actually I'm only using port 3 and 4 (PS4 and PC), ports 1 and 2 are free

[JPR007]

@Alessio+1994 My router did exactly the same thing yesterday for no apparent reason...line is perfectly stable and shows similar entries in the log, WANoe down, invalid lease etc, yet I'm on an VDSL2 connected, lease renewed, yet it reconnects with the same IP address. I'll be monitoring it over the coming days to see what it does. It seems like a completely  pointless drop, as it's not releasing the current IP address for a new one, which is usually when it does it, aside from DLM actions. 

The Eth2 is actually Ethernet port 3 on the router, the ports actually start from 0. All that is is whatever device you are using powering up and connecting to the router, I don't see that being the cause of your connection drop. @jamesn123 @cookiemonsteruk I think that's a red herring. 

[Alessio+1994]

Hi all again!

I guess @jamesn123 hypotesis was the right one, I relaized I have the oven display timer tilting continuosly so I tried to remove the electricity on that and for the next 2 days the problem didn't appear! 😱 It's a very weird and mad issue and I still don't realize how you sorted that out but thank you! Hopefully this topic may be usefull for other people with my same trouble.

Best regards and thank you all for the support.

Alessio

[jamesn123]

@Alessio+1994 

Glad you figured it out! Electrical interference can be a right nuisance

[Alessio+1994]

Hi all!

Unfortunately I'm forced to reopen this topic, after few weeks the problem appeared again.

It sounds like a coincidence that when I turned off the oven elec the connection stopped to drop, but now it started to happen again every night even if the oven is off. I don't know what to do and it's so hard to speak with the customer support for that.

[jamesn123]

Hi @Alessio+1994 

If you could post a fresh set of router stats & support log that would be useful

[Gingersteve91]

Hi @Alessio+1994,

This used to happen to me regularly, I may be able to shed some light on this.

Do you have a Sky Q box? 

If yes, there's a recalibration/reset thing the Q box does every single night at the same time without fail.

This procedure ALWAYS knocked my router out for 2-4 minutes while it completed (and still does to this day).

If this is the same thing affecting your system, to manage it I had to set my Q box standby mode to "None" and leaving it on to delay the "scheduled recal" till a point that was convenient for me.

Leaving the setting as "Active or Eco" mode the box will automatically do the Recalibration when it wants to pausing your Internet briefly.

Hope this is helpful.

Steve.

[DJ20141]

My Sky router is restarting everyday at the exact same time 22:32 since forever. I always had Sky Q box so I'm not sure if related or not.

[Gingersteve91]

Hello, yes my router did the same at 1:15am every night without fail, I didnt realise my box was affecting it untill I noticed my Q box does this reset/update check thing at the same time where the box standby light goes red and the Blue Q light is active. 

I have managed to get round it by doing the steps I said in my previous message and set my box standby mode to "None" and just leave it on (with the TV off) untill I go to bed.

At which point I put it into standby mode (orange power light) manually and the reset/update check then happens which knocks the Router out for a couple of mins as we've both been experiencing.

This is the only way I've managed to delay/stop it from affecting my router while in use.

Hope this helps.