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19 Oct 2021 03:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@76+is+too+much wrote:
I think Sky need to realise that all they've done here is upset the majority of their customers (myself included).
I doubt it. Can you substantiate that?
I suspect most,viewers would understand the sensitivities and Sky's decision to demonstrate some respect for them.
19 Oct 2021 03:31 PM
What really annoys me is that in order to watch UHD its a "performance" as you have to go to formats etc and do it from there and then when the next one comes up to play you have to delete that recording and go through the whole faff again...I do wonder what I am paying the xtra for!!...some ppl have put up press the green button at the end of ep 3 but that doesnt work on Q...
19 Oct 2021 03:46 PM
@Mark39 can you substansiate otherwise?
Oh you can't.
You "suspect" but don't actually know?
Oh well, never mind.
You just keep trotting along to the party line.
19 Oct 2021 04:14 PM
Posted by a Superuser, not a Sky employee. Find out more
@76+is+too+much wrote:
@Mark39 can you substansiate otherwise?
Oh you can't.
You "suspect" but don't actually know?
.
No the only people who could know are Sky, That's why I said 'suspect'.
You just made an unsubstantiated generalisation presumably based on the few posts here.
19 Oct 2021 04:29 PM
I realised after it was due to "sensitive" events I think this was right in the good old days of 4 maybe 5 channels when such things as On-Demand didn't exist.
When real life events clashed with those on TV the episode would be pulled for a week out of respect and replaced with a jolly good episode of Only Fools & Horses
however these days... can we not just have a warning, before? Or on the description then anyone who doesn't want to watch it can then elect not too.
surely if they did this for every real life / fiction event clash we would have nothing on-demand ? Maybe they are? Maybe that is why I keep finding this happens when I go to watch a series - who knows (well sky but I am doubtful they will comment)
That all said; I can't imagine what the victims family must be feeling, to loose a loved one in such a way. So my thoughts are ultimately with his family.
19 Oct 2021 06:41 PM
Exactly. It's nice to be respectful. My concern is that people are still being drawn into spending time watching a series - that is still now being heavily promoted by Sky on the homepage of every Sky service - but will not be able to see the conclusion of the story. Surely either a) pull the whole series, or at least stop promoting it, or b) make it available for download only, with a warning/advisory message. Those seem the obvious solutions, likely to cause the least offence to anyone.
19 Oct 2021 07:50 PM
Posted by a Superuser, not a Sky employee. Find out more
@Gregch wrote:
..but will not be able to see the conclusion of the story.
The remaining episodes have only been temporarily withdrawn. It's not as though they're gone for good.
19 Oct 2021 07:52 PM
Posted by a Superuser, not a Sky employee. Find out moreThey might be back when the episode in question is broadcast on Sky Max in a few weeks time.
19 Oct 2021 09:16 PM
Same, it wasn't until I got to E3 that I saw 4/5/6 were not available, without any reason why.
My issue is that it seems to happen a lot and it's just annoying.
Which of course could be taken as me being a mean human being given the circumstances but I would just like to be able to make the choice
And having seen a spoiler it's my understanding it's actually only a vague connection
19 Oct 2021 09:41 PM
You're right is if had a warming or notification inadvance then it would be a non issue
20 Oct 2021 10:41 AM
I agree with a lot of the comments here, such as:
- I get why Sky may have thought it respectful to pull the episodes after the tragic murder of David Ames however I would say that perhaps they could have done so for 1-2 days. I think after which they could have putting a warning at the beginning as they do for Shows where suicide, domestic violence, child abuse are depicted. As others have said, we are not children!
- Again as others have said, if they're that concerned then they should stop promoting the show everywhere and if they do they should find a way to let customers know that they can only watch episodes 1-3. Especially as prior to the murder they had told customers that all episodes would be available.
- As someone else said, at the end of the day, it is only a TV show, we will all survive the wait but it is annoying and does beg the question, how far should Sky go when it comes to taking TV shows off air because they may upset someone. In terms of adult dramas there are hundreds which depict some adult themes. If they pulled Cobra doesn't that mean all shows involving violence, someone being murdered etc have been pulled as well?
- Finally, saying the remaining episodes will be available again at some point isn't acceptable They really should give a specific date upon which this will happen. This would help prevent customers getting so frustrated.
20 Oct 2021 12:27 PM
I think they pulled Have I got news for you...I could only watch ep 2 of the new season on iplayer...it had recorded a prog at 9pm on Friday but it was I think! Would I like to you...so either that was an error in the series link or it was pulled. There was nothing offensive in it...who knows...thing is if I pay for something I expect it...tbh I mostly watch Netflix and Amazon and I think most probably I would ditch sky at next contract review. Sky Q has been a constant problem for me because of the HDCP error which they took a year to fix. Thats an error where Sky thinks my Samsung TV is hacking them as Sky didnt take out the Digital Rights Management software needed to stop certain makes of TVs from being detected as hackers!!...Samsung blamed sky and v v...The tv refused to access sky!!...and had to be switched on and off multiple times and the sky box to get it to work!!...so that piddled me off!!...excuse my dyslexia...
20 Oct 2021 12:52 PM - last edited: 20 Oct 2021 12:52 PM
Posted by a Superuser, not a Sky employee. Find out more
@LittleSusieQ wrote:
They really should give a specific date upon which this will happen. This would help prevent customers getting so frustrated.
Have you asked?
20 Oct 2021 12:57 PM
Posted by a Superuser, not a Sky employee. Find out more@LittleSusieQ You could email the Viewer Relations Team at viewerR@sky.uk and hopefully they can provide a positive answer.
20 Oct 2021 01:18 PM
I've requested an answer, though personally I've kind of lost interest in watching the rest of it if and when it reappears. Still, let's see what they say.
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