Charges for cancellation

[Vinny1967]

Hi, been a SKY customer for many years and about to move house where I have just found out I may not be permitted to take my SkyQ with me because I cannot have a dish. Does anyone know how much it might cost me with 10months still left on my contract? Thanks 

[Daniel0210]

@Vinny1967 https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early#need-a-hand may help. 

[oj01]

@Vinny1967 An alternative option may be to switch to Sky Glass. A Glass subscription cancels any Q subscription regardless of remaining contract and (assuming your new property has decent broadband) doesn't require a dish.

It does involve buying a Sky Glass TV though. 

[bob1234]

@Vinny1967If you change to glass your Q contract is cancelled and you change to a 31 day rolling Glass contract BUT if you don't like it you have 31 days to cancel. That way it will cost you very little and leave you without Sky but no more money to pay out.

[Vinny1967]

Thanks Bob, that sounds like the way to go, or at least look into it. Do we know what the glass is like and what happens if you cancel the glass, are you left with the tv on a basic freeview package or is it same as Q where you return it? 

[Chrisee]

@Vinny1967 Glass has its own forum which will answer most of your questions but the new service is quite different from Sky Q for a start you have to buy a Glass TV although you can also buy pucks for your existing TVs at the sametime. 

The number of channels is smaller as you loose most of the free-to-air services other than the 4 terrestrial broadcasters channels. The boxes do notvrecord instead there is a playlist function which streams content you msy have missed. The biggest gain is the integration of the apps mezning finding content is far easier. The TV reverts to be a dumb TV if you stop subscribing with a simple Freeview tuner and 3 HDMI inputs so it is far from useless.

[nigea99]

hi @Vinny1967 

Have you checked that the new proprerty does not have any communal feed (i.e. a central dish placed somewhere out of site & the signal  then distributed to properties) ?

Probably not but also worth checking.